Jeff Nielson
Helper,UT
Summary
Professional self driven person with attention to detail. Long history of working with customers in several different industries. Experience in customer service specifically in the airline industry. Friendly, personable, and enjoy serving people.
Overview
33
33
years of professional experience
Work History
Owner
Big Dons Pizza
Price, Utah
11.2010 - Current
- Developed strategic plans to increase profitability and efficiency.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Assisted with customer requests and answered questions to improve satisfaction.
Owner
Eastern Utah Produce
Price, Utah
02.2000 - 02.2015
- Assisted customers with product selection, ordering, billing, returns, exchanges.
- Met with customer base weekly to fill order needs.
- Invoice and Receivables management
Landscape Contractor
Sprinklers Unlimited
Salt Lake City, Utah
06.1995 - 06.2000
- Designed and installed commercial and residential landscaping
Skycap
Sky valet Delta Airlines
Salt Lake City, Utah
01.1993 - 01.1995
- Worked with Delta passengers to check in and check luggage.
- Maintained a neat appearance while on duty, including wearing a uniform.
- Weighed bags, added proper tags and delivered items to airline conveyor belts promptly so passengers could make flights.
- Offered every guest friendly service and knowledgeable assistance.
- Communicated safety regulations to passengers prior to departure.
- Provided wheelchairs for elderly and disabled passengers upon request.
Education
Bachelor of Science - Communications
University of Utah
Salt Lake City, UT05-1995
Skills
- Team management
- Employee training
- Customer service
- Operations management
Timeline
Owner
Big Dons Pizza
11.2010 - Current
Owner
Eastern Utah Produce
02.2000 - 02.2015
Landscape Contractor
Sprinklers Unlimited
06.1995 - 06.2000
Skycap
Sky valet Delta Airlines
01.1993 - 01.1995
Bachelor of Science - Communications
University of Utah
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