Jeff Odom
Lebanon,Indiana
Summary
Motivated Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable. Detail-oriented Examiner with years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Self-employeed
07.2022 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
Business Owner/Operator
Self-employeed
01.2005 - 07.2022
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Exceeded revenue targets through effective marketing strategies and expanding product offerings.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Supervision and Construction Management
- Construction Estimating/Blueprint Reading
- Understanding complex civil engineering, drainage, sewer, contours, slops, retentions
- Civil and code knowledge in parking lots, asphalt designs and loads, illuminations, impermeable surface requirements, handicap requirements for buildings, bathrooms, ramps, sidewalks, thresholds
- Plumbing, HVAC, Electrical Construction
- Steel frame buildings
- Concrete construction, foundations, walls, flat work, laser screeds, power screeds, trowels.
- Steel reinforced foundations and walls
- Experience in design requirements for wind loads, snow loads
- Experienced in collaborating with local, state, and federal building agencies
- Energy requirements for Green Building
- Light/heavy equipment operation and repair
Crew Forman
FBI Buildings
01.1998 - 01.2005
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork.
Education
Dale Carnegie Professional Training
2003
Associated Builders Contractors (ABC)
Apprenticeship Program2000
10 Hr OSHA Safety Training
2000
High School Diploma -
West Central High School
Francesville IN 1999
Skills
- Professional ethics
- Technical knowledge
- Liability Determination
- Claims Investigation
- Damage Assessment
- Property valuation
- Policy analysis
- Policy investigations
- Claims Processing
- Insurance policy coverage knowledge
- Casualty and property loss
- Indiana Claims Adjuster License
Certification
- Resident Independent Adjuster License -2022
Timeline
Independent Insurance Adjuster
Self-employeed
07.2022 - Current
Business Owner/Operator
Self-employeed
01.2005 - 07.2022
Crew Forman
FBI Buildings
01.1998 - 01.2005
Dale Carnegie Professional Training
Associated Builders Contractors (ABC)
10 Hr OSHA Safety Training
High School Diploma -
West Central High School