Jeff Peterson
Madison,WI
Summary
Results-oriented professional with experience in a number of different fields. Known for strong leadership and collaborative skills, successfully facilitating training programs that enhance team performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Flatbread Grill & Bar
Bluffton, SC
11.2025 - 02.2026
- Delivered exceptional customer service by attentively responding to guest inquiries and needs.
- Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Tour Manager
Sockeye Cycle Co.
Skagway, Alaska
04.2023 - 10.2025
- Facilitated comprehensive training for new guides conducting daily tours.
- Communicated with various cruise ships entering port to guarantee smooth execution of tours.
- Conducted bicycle tours when needed.
Server
Valdez Heli-ski Guides
Valdez, AK
02.2024 - 04.2025
- Maintained high standards of customer care in a premium dining establishment.
- Assisted in setting up and breaking down events and banquets.
- Attend to the needs of high-end clientele.
Dog Musher
Alaska Excursions
Skagway, Alaska
04.2022 - 10.2022
- Led dog mushing rides for guests in Skagway, enhancing overall experience.
- Cared for and maintained over 250 dogs to ensure optimal health and performance.
- Facilitated engaging and informative experiences to maximize guest satisfaction.
Guitar Finisher
Taylor-Listug, Inc.
El Cajon, California
10.2020 - 04.2022
- Crafted and finalized guitar bodies within assembly line process.
- Applied protective coatings such as lacquers, stains, sealants and varnishes to enhance the appearance of the finished product.
- Utilized exceptional attention to detail, assuring completion of high-quality product.
Server
Mid Pacific Country Club
Kailua, Hawaii
06.2020 - 09.2020
- Delivered exceptional customer service to enhance dining experiences.
- Processed orders swiftly and accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining areas and service stations.
Barback
Maui Brewing
Kailua, Hawaii
01.2020 - 03.2020
- Maintained cleanliness of bar area, ensuring all surfaces were sanitized regularly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Carpenter Apprentice
Greenbuild
Ann Arbor, Michigan
06.2019 - 12.2019
- Operated hand and power tools for cutting, shaping, and assembling materials.
- Maintained a clean and organized job site to ensure safety and efficiency.
- Assisted journeyman carpenters in installing fixtures and fittings.
Server
Olive Garden
Denver, Colorado
02.2019 - 05.2019
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
Casino Table Games Dealer
Barona Valley Ranch Resort And Casino
Lakeside, California
05.2014 - 09.2018
- Dealt various table games, ensuring adherence to gaming regulations.
- Managed cash transactions, accurately handling chips and currency exchanges.
- Provided excellent customer service while interacting with players in a friendly manner.
Skills
- Leadership
- Accountability
- Positive attitude
- Customer service
- Detail orientation
- Effective communication
- Adventurous
Timeline
Server/Bartender
Flatbread Grill & Bar
11.2025 - 02.2026
Server
Valdez Heli-ski Guides
02.2024 - 04.2025
Assistant Tour Manager
Sockeye Cycle Co.
04.2023 - 10.2025
Dog Musher
Alaska Excursions
04.2022 - 10.2022
Guitar Finisher
Taylor-Listug, Inc.
10.2020 - 04.2022
Server
Mid Pacific Country Club
06.2020 - 09.2020
Barback
Maui Brewing
01.2020 - 03.2020
Carpenter Apprentice
Greenbuild
06.2019 - 12.2019
Server
Olive Garden
02.2019 - 05.2019
Casino Table Games Dealer
Barona Valley Ranch Resort And Casino
05.2014 - 09.2018