JEFF SECORSKY
Corpus Christi,TX
Summary
Dynamic and results-oriented professional transitioning from 10+ years of general management experience to a high-impact sales role in the insurance industry. Proven ability to lead teams, optimize operations, and deliver exceptional customer service in fast-paced environments. Equipped with strong analytical skills, business acumen, and the ability to build and maintain client relationships. Seeking to leverage extensive management and financial oversight experience to drive sales, develop client-focused solutions, and ensure customer satisfaction in the insurance sector.
Overview
16
16
years of professional experience
Work History
General Manager
Hot Chicken Run
01.2023 - 08.2024
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Conducted in-depth financial analysis, identifying areas to reduce costs and increase profitability, resulting in a 10% profit margin increase over 12 months.
- Managed client relationships, handling high-value client complaints and negotiations, leading to a 25% improvement in client satisfaction metrics.
- Led and motivated a team of 25 employees, aligning team performance with company goals to drive revenue growth.
- Collaborated with senior leadership to forecast and analyze sales, using insights to refine sales strategies.
- Managed vendor relationships and inventory, optimizing product availability and minimizing waste
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
Crations and Cuisine
12.2017 - 03.2020
- Directed all sales and financial operations, including forecasting, budgeting, and cost control, improving overall financial performance by streamlining operational processes.
- Increased revenue by 15% through strategic upselling and cross-promotional marketing efforts.
- Developed key client relationships through tailored service offerings, resulting in a 30% rise in event bookings and solidified customer base.
- Managed complex client needs for large-scale events, negotiating pricing and service packages to meet customer expectations while maintaining profitability.
- Spearheaded marketing initiatives, effectively growing customer engagement and securing repeat business.
General Manager
Culinary Dropout
08.2013 - 10.2016
- Orchestrated all aspects of daily operations, leading a team in a fast-paced environment, which resulted in an 18% increase in annual revenue.
- Developed comprehensive sales and promotional strategies, driving increased product visibility and overall sales.
- Streamlined inventory management processes, reducing waste and cutting operational costs by 12%.
- Enhanced customer experience by implementing personalized sales approaches, resulting in higher client retentionand a boost in word-of-mouth referrals.
General Manager
Mellow Mushroom Pizza Bakers
05.2008 - 01.2012
- Implemented new service standards that increased customer satisfaction ratings by 20% and improved team efficiency.
- Built strong relationships with suppliers, securing favorable pricing and improving profit margins.
- Supervised food and beverage services, aligning product offerings with client demand and boosting revenue.
- Pioneered menu redesign and promotional campaigns, leading to a 15% increase in sales.
Education
Bachelor of Arts - B.A. in Film & Animation
Collins College
Scottsdale06.2011
High School Diploma -
Ray High School
Corpus Christi, TX05.2003
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Sales Strategy & Execution
- Client Relationship Management (CRM)
- Financial Analysis & Budgeting
- Cross-functional Team Leadership
- Business Development
- Profit & Loss Accountability
- Communication & Negotiation Skills
- Customer Retention & Satisfaction
- Product Knowledge & Industry Compliance
Languages
English
Native or Bilingual
Timeline
General Manager
Hot Chicken Run
01.2023 - 08.2024
General Manager
Crations and Cuisine
12.2017 - 03.2020
General Manager
Culinary Dropout
08.2013 - 10.2016
General Manager
Mellow Mushroom Pizza Bakers
05.2008 - 01.2012
Bachelor of Arts - B.A. in Film & Animation
Collins College
High School Diploma -
Ray High School
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