Jeff Serventi
Brackenridge,Pennsylvania
Summary
Proven expert in Usability Testing with a robust background at JS Business Services LLC, where I forged lasting client relationships and consistently delivered projects that exceeded expectations. Skilled in Mobile Application Testing and renowned for exceptional customer service, I excel in turning challenges into solutions, enhancing business growth and client satisfaction.
Overview
9
9
years of professional experience
Work History
Usability Testing Contractor
JS Business Services LLC
01.2015 - Current
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Education
Bachelor of Arts - Communications
Indiana University of Pennsylvania
Indiana, PASkills
- User Acceptance Testing
- Mobile Application Testing
- Usability Testing Experience
- Cross-browser testing
- Functional Testing Techniques
- Manual Testing
- Functional Testing
- Performance Testing
- Cross-platform testing
- Security Testing
- Customer Service
- Strong Problem Solver
Accomplishments
- Resolved product issue through consumer testing.
- Achieved 95% to 100% performance ratings by completing tests with accuracy and efficiency.
- Achieved completing around 700 tests through effectively helping with usability tasks.
- Collaborated with team of developers in the development of special apps.
Timeline
Usability Testing Contractor
JS Business Services LLC
01.2015 - Current
Bachelor of Arts - Communications
Indiana University of Pennsylvania
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