Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
23
23
years of professional experience
Work History
Customer Service/Export Sales Associate
Cardinal Detecto
Coordinated communication between engineering, production, shipping, and other departments to the customer
Provided customer support for dealers and end-users by phone and email
Provided customer support and inside sales for dealers and customers located in Europe, the Middle East and Africa
Provided technical explanations and features to customers regarding connectivity and usage
Handled customer complaints and provided appropriate solutions and alternatives.
Mortgage Loan Processor
US Bank
Reviewed mortgage applications to confirm all essential fields and completed and gathered necessary documentation for submitting the loan
Retrained drivers on service failures, achieved on-time delivery to 97%
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution
Strong comprehension of reporting and date tracking software
Comprehensive understanding of fleet policies and procedures.
Managing Partner
Stinnett Enterprises, LLC
01.2020 - Current
Stinnett Enterprises is a private investment company primarily investing in stocks, real estate and short-term option contracts
Manages overall investment portfolio
Manages market risk based on changes in equity prices, currency prices and interest rates
Identifies potential investments utilizing chart patterns based on technical analysis
Prepares all reports, tax documents and financial statements for member of the LLC.
Fleet Manager/Recruiter
CFI
01.2016 - 01.2017
I started in the recruiting department and was promoted to Fleet Manager responsible for 65 over the road drivers
Supported 11 other Fleet supervisors in my group
Strong comprehension of federal regulations and safety guidelines including the FMCSA
Retrained drivers on service failures, achieved on-time delivery to 97%
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution
Strong comprehension of reporting and date tracking software
Comprehensive understanding of fleet policies and procedures.
MidAmerica and Monticello were financial services companies registered with the SEC and FINRA, offering financial products and services to investors.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Established and maintained strong relationships with customers, vendors and strategic partners.
Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
Developed, implemented and maintained written supervisory, compliance, and due diligence procedures.
Vice President of Operations at Cardinal Roofing / Cardinal Waterproofing Inc.Vice President of Operations at Cardinal Roofing / Cardinal Waterproofing Inc.