Jeff Taber
Mishawaka
Summary
Experienced leader known for effective communication and problem-solving skills. Consistently fostered collaboration among teams while implementing systems that optimize processes and enhance regulatory compliance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Division Manager
Alpha Systems
Elkhart
2005.11 - Current
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Led cross-functional teams to implement strategic initiatives across multiple divisions.
- Implemented systems to optimize processes, improve profitability, and enhance regulatory compliance.
- Analyzed business performance data and forecasted business results for upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Managed and facilitated project team meetings to resolve issues and challenges impeding progress of transformation projects.
Shipping and Receiving Coordinator
Kelcom, Inc.
Elkhart
2004.10 - 2005.11
- Maintained accurate records of incoming and outgoing shipments.
- Performed periodic cycle counts to maintain accurate inventory levels.
- Monitored movement of materials in warehouse using tracking systems.
- Informed upper management or department heads of items loaded or problems encountered.
- Communicated effectively with team members to ensure smooth coordination of shipping and receiving activities.
- Tracked shipment progress and informed customers about product availability status.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Verified and inspected goods received against purchase orders or invoices.
- Reviewed all incoming packages for accuracy before distributing them internally or externally.
- Conducted thorough inspections of incoming shipments to ensure compliance with quality standards.
- Established transportation cost standards and economical shipping practices.
Airline Customer Service Agent
Delta Air Lines, Inc
South Bend
1999.05 - 2004.10
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Resolved customer complaints in a timely manner.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Communicated effectively with other departments to ensure the best customer experience possible.
- Collaborated with team members to identify and implement solutions for recurring customer service challenges.
- Built and maintained productive relationships with employees.
- Coordinated with team members to streamline operations and enhance service delivery.
Education
High School Diploma -
Penn High School
Mishawaka, IN1995-06
Some College (No Degree) - Business
Indiana Institute of Technology
Fort Wayne, INSkills
- Performance management and improvement
- Strategic planning and operations
- Conflict resolution and negotiation
- Team leadership and motivation
- Project management and oversight
- Cross-functional collaboration and coordination
- Effective communication skills
- Problem solving and resolution
- Meeting facilitation and organization
- Employee coaching and development
- Work delegation and resource allocation
- Policy development and implementation
- Profit and loss analysis expertise
- Inventory control and management
- Change management strategies
- Adaptability and flexibility in tasks
- Time management and prioritization
- Emergency response planning
- Multitasking capabilities
- Documentation and reporting skills
- Goal setting and achievement strategies
- Active listening techniques
- Verbal and written communication proficiency
- Professional demeanor and conduct
Certification
Osha 10-hour
Timeline
Division Manager
Alpha Systems
2005.11 - Current
Shipping and Receiving Coordinator
Kelcom, Inc.
2004.10 - 2005.11
Airline Customer Service Agent
Delta Air Lines, Inc
1999.05 - 2004.10
High School Diploma -
Penn High School
Some College (No Degree) - Business
Indiana Institute of Technology