Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeff Tibbitts

Las Vegas

Summary

Dynamic and detail-oriented professional with experience at Oriental Express, excelling in cleaning techniques and chemical handling. Proven ability to enhance customer satisfaction and train team members effectively. Recognized for optimizing operations and maintaining safety protocols, ensuring high-quality service delivery in fast-paced environments. Strong communicator and dedicated team player.

Overview

13
13
years of professional experience

Work History

Rug Washer/Repair Technician

Oriental Express
05.2019 - 02.2020
  • Maintained clean and hazard-free work areas.
  • Kept equipment in good working order and properly stored between jobs.
  • Trained new employees on proper washing procedures and company policies.
  • Dusted, washed and dried Viscose, Tufted, Wool and Silk rugs. Ensured proper solution/Ph level and cleaning techniques according to rug type.
  • Created videos and took photos in wash room to help sell and ensure quality work for customer.

Ticket Writer/Valet

Sands Corporation
02.2015 - 04.2017
  • Increased customer satisfaction by attentively addressing inquiries, complaints, or special requests.
  • Demonstrated flexibility in accommodating schedule changes, working extended hours as necessary during peak seasons or special events.
  • Supported the successful execution of events by ensuring that all ticketing-related concerns were addressed promptly and accurately.
  • Assisted management in improving overall operations through timely reporting of issues or discrepancies.

Cavalry Scout (19D)

US Army
08.2007 - 12.2011
  • Optimized decision-making processes under pressure through consistent application of effective problem-solving strategies.
  • Maintained high levels of physical fitness to meet the demands of extended field operations.
  • Maximized resource utilization by effectively managing equipment inventory and maintenance schedules within the unit.
  • Ensured the safety of personnel by adhering to proper safety protocols during both training exercises and operational activities.

Education

Silverado Highshool
Mission Viejo, CA

Skills

  • Health and safety
  • Cleaning techniques/Stain removal
  • Communication skills
  • Chemical handling
  • Preventive Maintenance
  • Teamwork
  • Multitasking

Accomplishments

  • Iraqi Freedom/Enduring Freedom deployment.
  • Honorable discharge as Sergeant E-5.
  • Recognized employee at Palazzo for my guest services.

Timeline

Rug Washer/Repair Technician

Oriental Express
05.2019 - 02.2020

Ticket Writer/Valet

Sands Corporation
02.2015 - 04.2017

Cavalry Scout (19D)

US Army
08.2007 - 12.2011

Silverado Highshool

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