Jeff Ward
Summary
Strategic executive with over 20 years of leadership in pest control and outdoor services. Directs operations at a $100M enterprise, driving revenue growth and scaling multi-site operations. Expertise in P&L management, market expansion, and team development across regional and national platforms.
Overview
17
17
years of professional experience
Work History
Executive Vice President
Saela Pest Control
Orem
02.2020 - Current
- Oversee strategic direction, operational performance, and enterprise-wide growth initiatives.
- Serve as a key member of the C-suite team, contributing to enterprise strategy, long-range planning, and organizational transformation for a $100M company.
- Lead cross-functional teams and spearhead initiatives that have strengthened market position and supported sustained double-digit growth.
- Championed culture of accountability and performance excellence across business units, resulting in measurable improvements in KPIs and service delivery.
- Achieved recognition as a top performer in pest control industry, consistently exceeding targets in revenue, customer growth, and operational efficiency.
- Collaborated with senior leadership to define and execute go-to-market strategies and pricing models, enhancing competitive differentiation.
- Contributed to the executive leadership team for a $100M industry-leading pest control organization.
Division Vice President
DCA Outdoor
01.2018 - 01.2020
- Led multi-site division encompassing multiple markets, with full accountability for P&L, headcount, and operational outcomes.
- Directed multi-site divisional operations, overseeing field leadership, revenue performance, and customer experience across multiple locations.
- Drove revenue and retention targets through disciplined sales management and customer experience initiatives.
- Recruited and coached top-performing branch and field leadership talent, enhancing overall division effectiveness.
- Standardized operational processes across locations, boosting compliance and increasing customer satisfaction scores.
- Drove revenue and retention targets through focused sales management and strategic customer experience initiatives.
Branch Manager (Multi-Site)
Orkin
01.2009 - 01.2018
- Managed day-to-day branch operations across multiple locations for one of nation's top pest control brands, achieving top national recognition for operational excellence.
- Earned coveted Presidents Club distinction — awarded to the top tier of Orkin's national branch manager network — through sustained excellence in revenue, retention, and operations.
- Consistently exceeded branch revenue, customer retention, and service quality benchmarks year over year.
- Oversaw multi-site operations, directing technicians, sales staff, and administrative teams to ensure seamless service delivery across locations.
- Cultivated local market presence through community engagement and key account management, enhancing brand visibility and customer loyalty.
- Developed a pipeline of high-potential talent who advanced into leadership roles across the organization.
- Contributed to a top-tier pest control company recognized nationally for quality and reliability.
Education
Bachelor’s Degree - Business Administration
Pepperdine University
Malibu, CASkills
- P&L Ownership
- Revenue Growth
- Strategic Planning
- Market Expansion
- Sales Leadership
- Multi-Site Operations Management
- Operational Turnarounds
- Execution
- Budget Management
- Customer Retention
- Customer Experience
- Team Building
- Talent Development
- Cross-Functional Leadership
- Company scaling
- Industry Best Practices
Awards Recognition
- Orkin Presidents Club — Top national recognition for branch performance excellence
- Recognized as a top performer in the pest control industry (Saela Pest Control)
- Consistent track record of exceeding revenue, retention, and operational benchmarks across all roles
Personal Information
- Industry: Pest Control & Outdoor Services Industry
- Title: Executive Vice President
Timeline
Executive Vice President
Saela Pest Control
02.2020 - Current
Division Vice President
DCA Outdoor
01.2018 - 01.2020
Branch Manager (Multi-Site)
Orkin
01.2009 - 01.2018
Bachelor’s Degree - Business Administration
Pepperdine University