Jeffery Wheeler
Livonia,Michigan
Summary
Driven and personable customer service and sales professional with a strong record of internal promotions and leadership development at Fox Motors. Experienced working in fast-paced environments, supporting team operations, and building lasting customer relationships. Recognized for reliability, adaptability, and strong communication skills. State Champion bowler and former high school bowling team coach with a competitive and team-oriented mindset.
Overview
5
5
years of professional experience
Work History
Owner / Operator
Independent Landscaping Business
- Started and operated a successful landscaping service through word-of-mouth referrals
- Managed scheduling, customer communication, and job execution independently
- Developed strong work ethic, time management, and entrepreneurial mindset
- Youth Entrepreneur (Ages 15–17)
Appraisal Specialist / Used Car Department Assistant
Fox Motors
01.2024
- Conducted and finalized vehicle appraisals in the service drive
- Evaluated both cosmetic and basic mechanical condition of incoming vehicles
- Identified exterior damage, interior wear, and visible mechanical concerns
- Assisted Used Car Manager with daily operations of the used vehicle department
- Organized and stocked incoming inventory vehicles
- Helped generate and distribute sales opportunities across the sales floor
- Supported service advisors and customers with day-to-day operational needs
Porter
Fox Motors
01.2024
- Managed vehicle movement and lot organization across departments
- Maintained dealership cleanliness and presentation standards
- Assisted service operations and customer transportation needs
- Demonstrated flexibility and reliability in a fast-paced environment
Automotive Product Specialist (Sales)
Fox Motors
01.2024 - Current
- Guide customers through the full vehicle purchasing process from introduction to delivery
- Build relationships through phone, text, video outreach, and in-person interaction
- Conduct vehicle demonstrations and test drives
- Maintain strong product knowledge and support dealership sales goals
- Collaborate closely with management and team members in a fast-paced environment
- Promoted twice within the dealership due to strong performance, initiative, and teamwork
Manager / Shift Manager / In-Shop Team Member
Jimmy John’s
01.2021 - 01.2023
- Promoted into leadership roles based on performance and dependability
- Supervised staff and supported daily store operations
- Delivered strong customer service during high-volume periods
- Trained new employees and resolved customer concerns
- Managed opening and closing procedures and cash handling
Education
High School Diploma - undefined
Lansing Catholic High School
No Degree - Business Management And Communications
Central Michigan University
Mount Pleasant, MISkills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Facilitated effective communication strategies to enhance team collaboration
- Directed team initiatives to foster collaboration and drive project success
- Facilitated collaborative efforts among team members to achieve project goals
- Demonstrated flexibility in adjusting to changing priorities and environments
- Executed strategic problem-solving initiatives to enhance operational efficiency
- Assisted in organizing team meetings to facilitate project discussions Supported project coordination efforts to maintain timelines Aided in the preparation of project documentation for team reference
- Cultivated and strengthened client relationships to drive sales growth
- Assisted teams in adapting to dynamic work settings Supported project completion in fast-paced environments Contributed to maintaining productivity under tight deadlines
- Cultivated innovative strategies to drive business growth and development
Leadership & Achievements
- State Champion – High School Bowling
- High School Bowling Team Coach and Player
- Completed management training programs
Timeline
Appraisal Specialist / Used Car Department Assistant
Fox Motors
01.2024
Porter
Fox Motors
01.2024
Automotive Product Specialist (Sales)
Fox Motors
01.2024 - Current
Manager / Shift Manager / In-Shop Team Member
Jimmy John’s
01.2021 - 01.2023
Owner / Operator
Independent Landscaping Business
High School Diploma - undefined
Lansing Catholic High School
No Degree - Business Management And Communications
Central Michigan University