Results-oriented mental health professional with extensive experience supporting culturally diverse individuals and adolescents in palliative care and emergency shelter settings. Managed caseloads of over 30 clients, delivering tailored support and solutions. Skilled in problem identification and research, leveraging expertise to enhance patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospice Social Worker
VITAS Healthcare
Miramar
07.2024 - Current
Provide psychosocial assessments, emotional support, and counseling services to hospice patients and their families.
Assisted patients and families with advance directives, end-of-life planning, and access to essential community resources to support informed decision-making.
Collaborate with interdisciplinary team members to develop and coordinate individualized patient-centered care plans.
Provided crisis intervention bereavement support during acute distress or changes in condition due to illness progression.
Facilitated communication among healthcare providers, family members, patients, and physicians, ensuring continuity of care and timely updates on changes in patients' conditions.
Complete accurate EMR documentation, psychosocial assessments, care plans, progress notes, and compliance records in accordance with Medicare, HIPAA, and agency regulations.
Advocated for patient needs to promote dignity, comfort, and quality of life throughout hospice care services, enhancing overall patient experiences.
Child & Family Therapist
Women in Distress
Deerfield Beach
03.2022 - 05.2025
Facilitate individual, group, and family therapy sessions utilizing play therapy techniques, trauma focused cognitive behavioral therapy, and other therapeutic interventions.
Provide ongoing trauma informed therapeutic services and crisis intervention to children ages 0-18 and their legal guardian/caregiver.
Facilitated empowerment-based communication with parents, sharing child progress and offering guidance, parenting education, and age-appropriate discipline strategies.
Utilized psychoeducation with parents to foster healthy attachments with children and enhance understanding of developmental stages.
Complete monthly/annual outcome reports in compliance with agency funding requirement.
Maintained accurate participant records through chart documentation and data entry in database.
Collaborated with children's service manager and residential management to develop programs addressing needs of children and families impacted by domestic violence.
Case Manager
Big Bend Homeless Coalition Hope Community
Tallahassee
04.2017 - 03.2022
Provided emergency response, family support, and case management services to meet individual and child objectives.
Conducted intake interviews, including bio-psycho-social assessments, progress monitoring, individual housing plan, money management assistance, housing advocacy, to determine clients' eligibility for residential program.
Maintained case notes and progress records for over 25 weekly caseloads.
Completed documentation and reports weekly and quarterly to verify eligibility and comply with agency policy.
Followed strict policies and procedures to maintain client confidentiality and keep data private while recording outcomes in HMIS (Homeless Management Information systems).
Facilitated relationships with child protective services, schools, legal service providers, and mental health counselors to discuss case progress and resources for client goal achievement.
Provided family therapy to clients experiencing homelessness from different cultures, providing high level of respect and patience with each interaction, using behavioral therapy techniques, solution-focused strategies and multi-systems approach.
Connected individuals to employment services, permanent supportive housing, substance abuse treatment, mental health services, and other recommended support.
Implemented waiting list system for more than 50 families who needed emergency shelter.
Admission Discharge Coordinator
Apalachee Psychiatric Hospital
Tallahassee
04.2018 - 06.2021
Managed three units that included adults and children within hospital with 24 adult beds each, the hospital provided short-term inpatient stabilization services for persons experiencing a mental health crisis, along with clients with symptoms related to severe life adjustments, and emotional problems.
Coordinated discharge planning with the Physician and treatment team to create smooth transitions into community.
Delivered high quality case management and therapy to children and adults diagnosed with substance abuse, mental, behavioral, or emotional disorders.
Developed comprehensive care plans for at-risk adults, children, and high-risk families to address their specific needs.
Conducted comprehensive psychosocial assessments, treatment plans, and progress notes to provide physician and healthcare team with important patient health information.
Completed the CSSRS Suicide Safety and Risk Assessment and the Homicide Risk Reduction Worksheets for patients experiencing suicidal ideation or homicidal.
Facilitated discussions on client advocacy and family support through education and community resource sharing.
Contributed to court proceedings, including providing expert testimony and making recommendations for permanency planning.
Case Manager
The Kearney Center Comprehensive Emergency
Tallahassee
07.2016 - 02.2017
Delivered intensive case management services through one-on-one meetings with 10-11 clients daily, addressing individual needs and fostering progress.
Assisted individuals through transitional crises, including homelessness with resources for prenatal care, childcare, baby items, and community referrals.
Referred clients to different agencies within the community that best fit their needs and ensured the proper care of the client is met by follow-up.
Developed and co-facilitated Job Readiness Group which assisted clients with basic computer skills and resume building which served approximately 30 different clients a week.
Connected clients with appropriate community agencies based on needs and conducted follow-ups to ensure continued care and support.
Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.