Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Waters

Jackson

Summary

Compassionate Hospice Social Worker with a proven track record at Aurora at Home Hospice, skilled in conducting psychosocial assessments and advocating for patient rights. Adept at crisis intervention and interdisciplinary collaboration, I empower families through informed decision-making, ensuring dignified end-of-life care while effectively managing diverse patient needs.

Overview

34
34
years of professional experience

Work History

Hospice Social Worker

Aurora at Home Hospice
Wauwatosa, WI
02.1998 - Current
  • Conducted comprehensive assessments to identify patient needs and develop care plans
  • Collaborated with interdisciplinary teams to ensure holistic care delivery and optimal resource allocation.
  • Advocated for patients' rights and needs within healthcare systems, promoting quality of life and dignity in care.
  • Provided crisis intervention services to families experiencing grief, ensuring timely access to necessary resources.
  • Educated families on hospice services and options, fostering informed decision-making around end-of-life care.
  • Monitored patient progress regularly, adjusting care plans as needed to meet evolving needs effectively.
  • Collaborated with interdisciplinary team members to provide comprehensive patient care.
  • Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
  • Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
  • Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Assessed risk factors of patients and made referrals for further services.
  • Facilitated family meetings to discuss patient care plans.
  • Collaborated with healthcare providers to drive continuity of care.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Completed psychosocial evaluations and needs assessments.
  • Developed individual treatment plans and provided counseling to patients.

Social Worker

Menomonee Falls Heath Care Center
Menomonee Falls, WI
08.1997 - 02.1998
  • Conducted assessments to determine client needs and develop appropriate interventions.
  • Facilitated individual and group therapy sessions to promote emotional well-being.
  • Collaborated with multidisciplinary teams to create comprehensive care plans for patients.
  • Monitored client progress, adjusting treatment strategies as necessary to ensure effectiveness.

Hospice Social Worker

Care United Hospice
Milwaukee, WI
08.1996 - 08.1997
  • Conducted comprehensive assessments to identify patient needs and develop individualized care plans.
  • Facilitated emotional support groups for patients and families, enhancing coping mechanisms during end-of-life transitions.
  • Developed training materials for new staff on best practices in hospice social work and patient engagement strategies.
  • Promoted self-care among interdisciplinary team members by initiating regular debriefing sessions following challenging cases or events.

Social Worker

St. Rose Residence
Milwaukee, WI
06.1994 - 08.1996

Worked on a unit at the 24 hr inpatient treatment center with 13-18 yr old girls that had mental health, abuse/ neglect and delinquency issues. Administered meds, assisted with daily needs and cares. Cooked meals, planned activities and assisted with daily needs and provided counseling and support.

Worked with interdisciplinary team members to determine a comprehensive care plan.

Worked with families to discuss residents needs and progress and assist with discharge planning.

Social Worker

Fond Du Lac County Department of Social Services
Fond Du Lac, WI
05.1992 - 06.1994

Worked with children/families in the Child Protective services unit. Conducted child abuse and neglect investigations. Interviewed children and parents, in various settings, to gather info, determine a care plan and provided counseling/support, as well as provided resource info.

Worked closely, as part of an interdisciplinary team, to determine safest plan of care and plan moving forward (ie. protective placement, medical care, police intervention, etc)

Worked with families re: resources available to help with future caregiving needs and plans

Education

Bachelor of Science - Social Work

University of WI-Green Bay
Green Bay, WI
05.1992

Skills

  • Healthcare navigation
  • Psychosocial assessments
  • End-of-life care
  • Boundaries establishment
  • Family support
  • Care planning
  • Multicultural competence
  • Ethical practice
  • Palliative care
  • Interdisciplinary collaboration
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Timeline

Hospice Social Worker

Aurora at Home Hospice
02.1998 - Current

Social Worker

Menomonee Falls Heath Care Center
08.1997 - 02.1998

Hospice Social Worker

Care United Hospice
08.1996 - 08.1997

Social Worker

St. Rose Residence
06.1994 - 08.1996

Social Worker

Fond Du Lac County Department of Social Services
05.1992 - 06.1994

Bachelor of Science - Social Work

University of WI-Green Bay