Jefferson Betances
The Bronx,NY
Summary
Compassionate Licensed Massage Therapist with sincere and warm approach to massage. 2 years+ of hands on experience. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Third Keyholder/Grocery Stock Clerk
A&J Foodtown
03.2015 - Current
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Submitted reports to senior management to aid in business decision-making and planning.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Resolved customer complaints professionally, ensuring satisfaction while adhering to company policies.
- Supported management in training new staff members, sharing product knowledge, and demonstrating best practices in customer service.
- Prioritized safety within the workplace by promptly addressing potential hazards and adhering to company safety guidelines.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Education
Associate of Applied Science - Massage Therapy
Swedish Institute College of Health Sciences
New York, NY08.2024
Skills
- Email and Phone Etiquette
- Inventory Management
- Chair Massage
- Reflective listening
- Sales and Marketing
- Range of Motion Assessment
- Self-Care Practices
- Social skills
- Trigger Point Massage
- Time Management
- Deep Tissue Massage
- Myofascial Release
Certification
- Licensed Massage Therapist: [2024- Present]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Third Keyholder/Grocery Stock Clerk
A&J Foodtown
03.2015 - Current
Associate of Applied Science - Massage Therapy
Swedish Institute College of Health Sciences
- Licensed Massage Therapist: [2024- Present]
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