Deborah Robles Valentine
Medical Assistant/RN, BSN
Leesburg,FL
Summary
Caring and responsible medical assistant possessing a calm and pleasant disposition.
Passionate about patient advocacy and maintaining a professional and therapeutic relationship with the client. Skillful in documentation of accurate patient information while maintaining patient privacy and dignity.
Experienced in assisting patient execute activities of daily living with kindness and patience.
Hardworking competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Team Lead/Triage Nurse
Orange Blossom Family Health for the Homeless
03.2016 - 06.2023
- Managed over 15 medical assistant per day.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks
Cashier /Customer Service Associate
Target
11.2011 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Medical Assistant, Office Manager
Hyde Med Services & Wise Care
06.2011 - 07.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed over 50 patients calls per day.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies
- Completed clinical procedures and gathered patient data for interpretation by physician
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Central Florida Internists
03.2004 - 06.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed over 40 patients call per day.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Bachelor of Science - Nursing
06.2023
GPA: 3.61, Cum Laude
No Degree -
01.2013
License Practical Nurse, GPA: 3.5
Medical Assistant Diploma - Medical Assistant
01.2005
GPA 3.57
Skills
- Over 19 years’ experience as Medical Assistant
- Proficient in Microsoft Office Suite, Epic, E Clinical Works, Centricity
- Detail-oriented and organized
- Skillful in documentation of accurate patient information while maintaining patient privacy and dignity
- Experience in assisting patient and execute activities of daily living with kindness and patience
- Experience with blood draw, bone density, PTINR, assist with minor surgery
- Bilingual in Spanish and English
- Vital Sign Monitoring
- Dressing Changes
- Monitoring Patient Progress
- Assisting with Physical Exams
- Venipuncture
- Specimen Collection and Storage
- Blood Sample Collection
Certification
National Certified Medical Assistant
BLS/First Aid/AED Certification (AHA)
Home Health Aid Certification
Fire Safety Certification
Medical Error Certification
AIDS/HIV Certification
Opioids Prescribing & Substance Abuse Certification
Management Foundations of Healthcare Certification
Domestic, Sexual, & Intimate Partner Violence Certification
Affiliations
Florida Nurses Association
American Nurses Association
Timeline
Medical Assistant/ Team Lead/Triage Nurse - Orange Blossom Family Health for the Homeless
03.2016 - 06.2023
Cashier /Customer Service Associate - Target
11.2011 - 10.2016
Medical Assistant, Office Manager - Hyde Med Services & Wise Care
06.2011 - 07.2013
Medical Assistant - Central Florida Internists
03.2004 - 06.2011
Ana G. Mendez University - Bachelor of Science, Nursing
Medlife Institute - No Degree,
Meridian Technical Institute - Medical Assistant Diploma, Medical Assistant
National Certified Medical Assistant
BLS/First Aid/AED Certification (AHA)
Home Health Aid Certification
Fire Safety Certification
Medical Error Certification
AIDS/HIV Certification
Opioids Prescribing & Substance Abuse Certification
Management Foundations of Healthcare Certification
Domestic, Sexual, & Intimate Partner Violence Certification
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