Dynamic Operating Partner with a proven record in optimizing restaurant operations. Expertise in team collaboration, customer service, and financial management, resulting in enhanced service quality and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Operating Partner
P.F. Chang's Bistro
Fort Lauderdale, Florida
06.2012 - 07.2026
Led operational teams to ensure seamless restaurant service and high customer satisfaction.
Oversaw inventory and supply chain processes to optimize food and beverage operations.
Coordinated with kitchen staff to uphold quality standards in food preparation.
Cultivated positive team dynamics through clear communication and continuous support.
Resolved customer complaints in a timely manner by providing excellent customer service.
Coordinated with cross-functional teams to ensure project execution met timelines and budget criteria.
Set financial objectives and tracked expenses to achieve goals.