Jeffery Carpenter
Springdale,AR
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
13
13
years of professional experience
Work History
Sales Associate/ Reset Team
PepsiCo
08.2020 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Barista
Barker And Wortmen
07.2016 - 06.2020
- Taught team members how to make latest drinks and correctly perform new procedures.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Front Desk Receptionist
Days Inn
05.2018 - 10.2018
- Responded to customer concerns in professional and friendly manner to effectively resolve issues.
- Greeted every guest with personable approach and provided knowledgeable service.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Eliminated inaccuracies by paying attention to detail while operating the cash register and handling cash, check and credit card transactions.
Stock Merchandiser
Rick Wiatrek
09.2014 - 02.2017
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Greeted customers and directed to requested products.
Cashier
Klein Smokehaus
08.2014 - 05.2015
- Handled payment transactions for customer purchases.
- Operated cash register with proficiency during high-volume shopping times.
- Effectively made change on the cash register, handling payments by cash, credit, debit and personal checks.
- Resolved customer complaints and maintained clean and tidy checkout area.
Manager
Kelani Yogurt
08.2012 - 03.2014
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Assisted customers by answering questions and fulfilling requests.
Customer Service Assistant
H-E-B
11.2011 - 03.2013
- Delivered prompt service to prioritize customer needs.
- Illustrated excellent commitment and strong work ethic with consistent attendance.
- Retrieved grocery carts and baskets from lot and various site locations.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX07.2020
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX05.2015
Skills
- Computer proficiency
- Committed to continuous improvement
- Computer knowledge
- Reliable and punctual
- Problem Solving
- Typing
- Organizational Skills
- Customer Service
Timeline
Sales Associate/ Reset Team
PepsiCo
08.2020 - Current
Front Desk Receptionist
Days Inn
05.2018 - 10.2018
Barista
Barker And Wortmen
07.2016 - 06.2020
Stock Merchandiser
Rick Wiatrek
09.2014 - 02.2017
Cashier
Klein Smokehaus
08.2014 - 05.2015
Manager
Kelani Yogurt
08.2012 - 03.2014
Customer Service Assistant
H-E-B
11.2011 - 03.2013
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
Northwest Vista College