Jeffery Chestnut
445 NW 29th Ter,FL
Summary
Dynamic Shift Manager at McDonald's with a strong focus on customer service and team development. Successfully implemented inventory strategies that reduced waste and enhanced efficiency. Skilled in training and mentoring staff, fostering a culture of safety and excellence. Recognized for improving service speed during peak hours, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald
06.2022 - Current
- Supervised daily operations to ensure efficient workflow and optimal staffing levels.
- Trained and mentored team members on food safety protocols and customer service standards.
- Implemented inventory management strategies to reduce waste and streamline supplies.
- Addressed customer complaints swiftly to improve satisfaction and foster loyalty.
- Led initiatives to improve speed of service, increasing throughput during high-demand periods.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma -
American Senior High School
Fort Lauderdale 05.2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Team development
Timeline
Shift Manager
McDonald
06.2022 - Current
High School Diploma -
American Senior High School