Summary
Overview
Work History
Education
Skills
Timeline
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Jeffery Deloach

Information Technology Specialist
Fort Belvoir,VA

Summary

Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have also been working in Computer networking working for over 10 years.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Information Technology Specialist

Military
Fort Belvoir , VA
02.2014 - Current
  • Facilitated best user experience through continuous support and communication of system changes.
  • Used ticketing systems to manage and process support actions and requests.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Set up network profiles, security permissions and file sharing systems.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Monitored systems in operation and quickly troubleshot errors.
  • Configured hardware and granted system permissions to new employees.

Electrical Engineer

K And K Systems
Tupelo, MS
01.2013 - 02.2014
  • Proposed electrical product and system modifications to improve quality and efficiency.
  • Provided on-site engineering and technical services during installation and fielding processes.
  • Performed maintenance procedures and repairs on existing electrical products and systems.
  • Identified specific cables, fuses and circuit breakers required for assigned installations.

Delivery Driver

FedEx
Tupelo, MS
07.2008 - 01.2013
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Education

Associate of Arts - Information Technology

University of Phoenix
Tempe, AZ
01.2021 - 09.2023

Skills

    Hardware installations

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Timeline

Associate of Arts - Information Technology

University of Phoenix
01.2021 - 09.2023

Information Technology Specialist

Military
02.2014 - Current

Electrical Engineer

K And K Systems
01.2013 - 02.2014

Delivery Driver

FedEx
07.2008 - 01.2013
Jeffery DeloachInformation Technology Specialist