Jeffery Gramman
Bellevue,NE
Summary
Dedicated healthcare professional with over 5 years of experience in patient support services, medication management, and community health programming. Strong expertise in patient counseling, data management, and regulatory compliance. Proven ability to manage multiple tasks, collaborate with healthcare teams, and ensure high-quality patient outcomes. Well-versed in Microsoft applications, including Excel, and medical terminology. Seeking to leverage skills in care coordination and data analysis as a Patient Resource Coordinator to improve patient outcomes through addressing social determinants of health.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmacy Intern
Hy-Vee Pharmacy
08.2018 - Current
- Counseled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
Pharmacy Technician
Walgreens
01.2017 - 08.2018
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted, measured and compounded medications following standard procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Fuels Distribution Supervisor
United States Air Force, USAF
08.1997 - 08.2014
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Created and enforced detailed organization processes to increase quality and service standards.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Doctor of Pharmacy -
Creighton University, SPAHP
05.2023
Bachelor of Science - Biology
University of Nebraska At Omaha
Omaha, NE05.2018
Associate of Applied Science - Logistics Management
Community College of The Air Force
Montgomery, AL11-2010
Skills
- Data Management & Reporting: Proficient in Excel, Microsoft Office, and healthcare software (EnterpriseRx, McKesson) for maintaining accurate patient records and generating reports
- Patient Care & Counseling: Extensive experience in counseling patients on medication usage, addressing social determinants of health, and coordinating care services
- Team Collaboration: Worked with pharmacists, healthcare providers, and other specialists to optimize patient care and coordinate services
- Regulatory Compliance: Ensured adherence to healthcare policies, including privacy regulations, medication dispensing protocols, and patient data confidentiality
- Community Resource Engagement: Knowledgeable in developing networks with community resources to address patients' social care needs
Affiliations
Southwest Iowa Pharmacists Association May 2022 - Present
American Pharmacists Association August 2018 - Present
American Society of Health-System Pharmacists August 2018 - Present
Student Society of Health-System Pharmacists
Nebraska Pharmacists Association August 2018 - Present
Certification
MTM Certification, July 2022
American Pharmacists Association
Iowa Board of Pharmacy, June 2020 - Present
Pharmacy Intern License Number: 7657
Pharmacy-Based Immunization Delivery Certificate, April 2019
American Pharmacists Association
Nebraska Department of Health and Human Services, September 2018 - Present
Pharmacy Intern License Number: 9565
Basic Life Support, August 2018 - Present
American Heart Association Card Number:185506337076
Bloodborne Pathogens Train Certificate, August 2018 - Present
Accreditation Council for Pharmacy Education
Timeline
Pharmacy Intern
Hy-Vee Pharmacy
08.2018 - Current
Pharmacy Technician
Walgreens
01.2017 - 08.2018
Fuels Distribution Supervisor
United States Air Force, USAF
08.1997 - 08.2014
Bachelor of Science - Biology
University of Nebraska At Omaha
MTM Certification, July 2022
American Pharmacists Association
Iowa Board of Pharmacy, June 2020 - Present
Pharmacy Intern License Number: 7657
Pharmacy-Based Immunization Delivery Certificate, April 2019
American Pharmacists Association
Nebraska Department of Health and Human Services, September 2018 - Present
Pharmacy Intern License Number: 9565
Basic Life Support, August 2018 - Present
American Heart Association Card Number:185506337076
Bloodborne Pathogens Train Certificate, August 2018 - Present
Accreditation Council for Pharmacy Education
Doctor of Pharmacy -
Creighton University, SPAHP
Associate of Applied Science - Logistics Management
Community College of The Air Force
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