Hi, I’m
JEFFERY HENDERSON II
Pensacola,Florida
Summary
Dedicate Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Reliable employee seeking Inside Sales position. Offering excellent communication and good judgment.
Experience Mobile with over two years of experience in the cellular data community. Excellent reputation for resolving problems and improving customer satisfaction.
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
Work History
CurrentMailhandler, United States Postal Service
05.2014
Job overview
- Routed items to correct hubs using computer software, verifying addresses for improperly labeled items
- Managed special handling and odd-sized mail, sorting packages based on destinations
- Lead junior mailhandlers with their duty assignments Determined postage requirements based on article weights, destinations, and desired service
- Kept mail on-track with efficiently loading and unloading of mail trucks
- Eliminated delays by quickly clearing jams in sorting equipment
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
Mobile Phone Expert, T-Mobile
03.2018 - 03.2020
Job overview
- Greeted customers and started conversations to assess needs and build rapport
- Explained billing, insurance, and wireless phone operation to familiarize customers with new purchases and processes
- Demonstrated cellphone features and assisted with product comparisons
- Helped customers verify compatibility of wireless accessories such as Cell Phone Cases, Chargers, etc.
Education
Gupton Jones College
University Overview
2023Business/ Mortuary
Pensacola High School
High School Diploma
University Overview
GPA: 5, Top 10 % in class
Skills
- Upselling Products and Services
- POS Systems and Ordering Platforms
- Customer Data Confidentiality
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Building Customer Trust and Loyalty
- Sales Representation
- New Business Opportunities
- Persuasive Techniques
- Customer Traffic Management
Timeline
Mobile Phone Expert, T-Mobile
03.2018 - 03.2020
CurrentMailhandler, United States Postal Service
05.2014
Gupton Jones College
Pensacola High School
High School Diploma
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