Jeffery Hilaire

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• Set aggressive targets for employees to drive company success and strengthen motivatio
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Determined business plan, mission statement, and vision.
• Mentored startup founders on best practices for scaling their businesses successfully.
• Drove sales performance by implementing effective sales strategies and coaching sales team members on best practices.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Created Southern style upscale restaurant. Both owner and operator of multi-functional venue to include but not limited to complete staff training, providing menus for selective taste, also supervised all entertainment.
• As community liaison acted as a bridge between neighborhood businesses and the surrounding public. This included local politician, grass root entities and homeless populations.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.