Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffery Martin

Fleetwood,NC

Summary

Reliable and punctual Senior Team Leader with management experience, who possesses an excellent work ethic and more then 30 plus years in working in a retail/service business. Areas of expertise includes sales, inventory and exceptional customer service.

Overview

40
40
years of professional experience

Work History

Counter Representative

Ferguson Enterprises LLC
04.2023 - Current
  • Managed inventory levels, ordering stock when needed to ensure product availability.
  • Built relationships with recurring customers and associates, establishing company as community leader in Plumbing/HVAC products.


Senior Team Leader

Crate and Barrel
06.2020 - Current
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
  • Utilized coaching and leadership principles to enhance internal and external team dynamics.

Retail Sales Specialist

Lowes Home Improvment
12.2015 - 10.2019
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Provided in-depth information on product features so customers could make educated buying decisions.

Pet Stylist

Companions Grooming
10.2003 - 05.2016


  • Communicated patiently and clearly with customers to understand desired pet services and specific preferred styles
  • Delivered excellent service to pet owners to drive repeat business


IT/Purchasing Manager

Office Supply Services
05.1999 - 03.2003
  • Facilitated streamlined purchasing and resource availability through monitoring and oversight of company inventory
  • Tracked and approved procurement plans and inventory levels


Location Technical Specialist

Boise Cascade Office Products
02.1995 - 05.1999
  • Troubleshot malfunctions and diagnosed issues for equipment and components
  • Provided training on desktops, laptops and mobile devices for company users.

Purchasing/IT Manager

Kale Office Outfitters
02.1989 - 02.1995
  • Obtained quotes from various suppliers to determine most cost-effective purchasing options
  • Maintained appropriate inventory levels to meet personnel and corporate needs

Store Manger /Retail District Manager

K&K Toys
02.1985 - 01.1989
  • Monitored financial performance of stores within the district, identifying trends and implementing cost-saving measures where necessary.
  • Managed inventory levels, ensuring optimal product availability for customers and reducing excess stock costs.
  • Implemented visual merchandising standards, creating a visually appealing shopping environment for customers.
  • Provided ongoing support for store managers in dealing with day-to-day challenges they faced while running their respective locations.

Education

Forestry

Catawba Valley Community College
Hickory, NC

Forestry / Fish & Wildlife

Haywood Community College
Clyde, NC

Computer Science

Central Piedmont Community College
Charlotte, NC

Skills

  • Skills Evaluating Employee Work
  • Attention to Detail
  • Work Planning and Prioritization
  • Staff Training
  • Stocking and Replenishing

Timeline

Counter Representative

Ferguson Enterprises LLC
04.2023 - Current

Senior Team Leader

Crate and Barrel
06.2020 - Current

Retail Sales Specialist

Lowes Home Improvment
12.2015 - 10.2019

Pet Stylist

Companions Grooming
10.2003 - 05.2016

IT/Purchasing Manager

Office Supply Services
05.1999 - 03.2003

Location Technical Specialist

Boise Cascade Office Products
02.1995 - 05.1999

Purchasing/IT Manager

Kale Office Outfitters
02.1989 - 02.1995

Store Manger /Retail District Manager

K&K Toys
02.1985 - 01.1989

Forestry

Catawba Valley Community College

Forestry / Fish & Wildlife

Haywood Community College

Computer Science

Central Piedmont Community College

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Jeffery Martin