Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeffery Rehl

Orlando,FL

Summary

Experienced sales professional with a passion for building positive relationships and driving organizational success in the new home industry. Proven track record of exceeding revenue goals and fostering long-term client partnerships. Skilled in strategic planning and effective communication, eager to contribute to a forward-thinking company.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Counselor St. James Crossing and Highland Meadows Team Lead

Starlight Homes By Ashton Woods
01.2015 - Current
  • Meet and assist future Home Owners in Choosing their New Home.
  • Assist with Mortgage needs
  • Follow up weekly throughout the backlog process until closing
  • In charge of the community team and ordering community needs

Senior Customer Service Representative

Lennar Homes
03.2018 - 03.2026
  • Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
  • Established strong rapport with customers, fostering long-term relationships and repeat business.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
  • Utilized CRM tools effectively for efficient tracking and reporting of customer interactions and outcomes.
  • Developed comprehensive knowledge of company products and services in order to provide accurate information to customers.

Sales Counselor Enclave at Tapestry

KB Home
01.2014 - 01.2016
  • Meet and assist future Home Owners in Choosing their New Home.
  • Assist with Mortgage needs
  • Follow up weekly throughout the backlog process until closing
  • In charge of the community team and ordering community needs

Sales

The Berkley Group (Vacation Village Resort)
03.2003 - 09.2015
  • Discuss closing purchasing options with potential clients
  • Maintain consistent weekly and monthly sales goals
  • Assist clients in the purchase of vacation ownership

Education

Certificate - Florida Real Estate License

IFREC Real Estate School
Orlando, FL
01.2001

Skills

  • Sales presentations
  • Objection handling
  • CRM proficiency
  • Upselling strategies
  • Closing deals
  • Customer service
  • Time management
  • Customer relationship building
  • Interpersonal communication skills

Accomplishments

New Homes sales

New Home Warranty Manager

Real Estate license

Certification

Real Estate license

Timeline

Senior Customer Service Representative

Lennar Homes
03.2018 - 03.2026

Sales Counselor St. James Crossing and Highland Meadows Team Lead

Starlight Homes By Ashton Woods
01.2015 - Current

Sales Counselor Enclave at Tapestry

KB Home
01.2014 - 01.2016

Sales

The Berkley Group (Vacation Village Resort)
03.2003 - 09.2015

Certificate - Florida Real Estate License

IFREC Real Estate School

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