Jeffery Smith
Benton,IL
Summary
Proven Route Sales Representative with a track record of enhancing customer satisfaction and boosting revenues through strategic upselling for Schwans Home Service. Excels in client relations and route management, leveraging excellent communication skills and a keen ability to cater to customer needs. Demonstrates a strong commitment to vehicle safety and team support, driving significant sales achievements. Diligent [Route Sale DRiver] with robust background in route sales and customer relationship management. Successfully managed multiple territories, ensuring timely delivery and client satisfaction. Demonstrated expertise in inventory control and sales techniques.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Schwans Home Service
11.1991 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Education
High School Diploma -
Christopher Community High School
Christopher, IL05.1984
Some College (No Degree) - General
Rend Lake College
Ina, ILSkills
- Customer Retention
- Sales Goals
- Stock Rotation
- Team Support
- Route Planning
- Route Management
- Product Promotion
- Client Relations
- Vehicle Maintenance
- Vehicle safety
- Safe Driving
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency. Given a route to run see if it is in right way to run efficiently to achieve the best result.
- Documented and resolved [Issue] which led to [Results].Used truck inspection process to find problem with truck at night. Documented on truck inspection report and next morning truck was fixed and saved no down time by no breakdown during day.
Certification
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
Last five years top salesman, Own record for top sales in a day and a week. 28 years of safe driving
I achieved being top salesman for last five years by having my sales better each year than the year before. I communicated with my customers every day and used my time management skills to be consistent with my customers. It gave me great rapport with my customers.
Also these skills are what help me achieved the top sales in one day "3700" and "14000" in one week
28 years of safe driving was accomplished by keeping my vehicle maintenance up with everyday and night truck inspections. I used my defense driving skills and obeyed traffic laws. Also i stayed alert and adjusted my behavior according to weather conditions.
Timeline
Route Sales Representative
Schwans Home Service
11.1991 - Current
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
High School Diploma -
Christopher Community High School
Some College (No Degree) - General
Rend Lake College
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