Jeffery Smith
Nampa,ID
Summary
Dynamic maintenance leader with expertise in most areas of repairs and customer satisfaction, previously at Trinity Property Management. Enhanced operational efficiency by reducing emergency repairs through preventive maintenance. Skilled in budgeting and cost control, adept at problem-solving, and committed to delivering high-quality service and tenant satisfaction.
Overview
16
16
years of professional experience
Work History
Head of Maintenance
Trinity Property Managment
01.2022 - 01.2026
- Oversaw maintenance operations to guarantee optimal property functionality and enhance tenant satisfaction.
- Developed and implemented preventive maintenance schedules, reducing emergency repairs by enhancing equipment reliability.
- Oversaw vendor management, negotiating contracts to ensure quality service at competitive rates for property upkeep.
- Analyzed maintenance budgets, optimizing resource allocation to enhance operational effectiveness across multiple properties.
- Established safety protocols and conducted regular inspections, ensuring compliance with health and safety regulations.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Enhanced overall facility appearance with regular upkeep and preventative measures, ensuring a clean and welcoming environment for staff and visitors.
- Troubleshot complex technical issues, providing expert guidance to the team in resolving problems quickly and effectively.
- Managed inventory levels of spare parts and supplies, optimizing procurement processes to minimize costs without compromising operations.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Owner/Operator
Camel Tow and Recovery
01.2018 - 01.2022
- Streamlined daily operations of towing and recovery services, ensuring efficient and timely responses to customer needs.
- Analyzed existing dispatch processes and implemented innovative systems to maximize efficiency in response times and resource distribution.
- Oversaw maintenance of tow trucks and recovery equipment to ensure operational reliability and compliance with regulations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Owner/Operator
On The Move
05.2010 - 01.2017
- Developed and coordinated project schedules and resource allocation to streamline operational processes.
- Monitored and enforced safety protocols on construction sites, guaranteeing alignment with regulatory requirements.
- Facilitated effective communication and collaboration among subcontractors to drive project success.
- Developed and maintained comprehensive project budgets to prevent cost overruns and enhance resource allocation.
- Coordinated multiple projects to successful completion, strategically prioritizing tasks according to urgency and criticality.
- Diagnosed and addressed construction issues swiftly to ensure project timelines remained on track.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
- Implemented rapid solutions to mitigate project delays.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Oversaw project management processes to achieve early completion while maintaining rigorous quality benchmarks and client expectations.
Education
No Degree - Elementary School Teaching
College of Western Idaho
Nampa, IDHigh School Diploma -
Caldwell High School
Caldwell, ID05.2000
Skills
- Window and door repair
- Lockout and tagout procedures
- Lighting systems
- Grounds maintenance
- Welding and fabrication
- Electrical systems
- Flooring installation
- Plumbing repairs
- Security systems
- Pest control management
- Roofing repairs
- HVAC systems
- Landscaping management
- Budgeting and cost control
- Hand and power tools
- Maintaining facilities
- Work order management
- Groundskeeping
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Customer satisfaction
- Creative thinking
- Active listening
- Adaptability and flexibility
- Self motivation
Timeline
Head of Maintenance
Trinity Property Managment
01.2022 - 01.2026
Owner/Operator
Camel Tow and Recovery
01.2018 - 01.2022
Owner/Operator
On The Move
05.2010 - 01.2017
No Degree - Elementary School Teaching
College of Western Idaho
High School Diploma -
Caldwell High School