Jeffery Wells
St. Louis,MO
Summary
Dedicated professional with expertise in customer service, adept at multitasking and managing time effectively. Committed to enhancing customer satisfaction through positive interactions and memorable experiences.
Overview
34
34
years of professional experience
Work History
System Design Specialist
Wood Basement Systems
Collinsville, IL
02.2025 - 11.2025
- Designed innovative basement layouts using customer-specific requirements.
- Collaborated with project teams to ensure design feasibility and compliance.
- Developed detailed design presentations for client meetings and approvals.
- Assisted clients in selecting materials that enhance basement aesthetics and functionality.
- Researched industry trends to inform design strategies and improve offerings.
- Provided ongoing support during project implementation to resolve design-related issues.
Operations Manager
RenoSys Corporation
Indianapolis, IN
09.2019 - 05.2023
- Oversaw all projects with a team of managers, draftsmen and engineers to ensure complete compliance with the contract, scope of work and specifications.
- Monitored all operational cost to ensure budget compliance.
- Responsible of the aquisition of materials and products required to fulfill specifications on all projects as well as internal operational requirements.
- Reduced overall operational cost by 40%.
- Navigated the team through the covid pandemic while complying with all local and federal requirements.
Owner and Operator
Bedrock Aquatic Services
Indianapolis, IN
09.2008 - 09.2019
- Built a national network of swimming pool builders and aquatic retail operators to provide sales leads as well as collaboration on projects.
- Provided goods and services to municipalities, universities, public and private schools, general contractors, home owners associations, hotels and fitness facilities.
- Provided detailed proposals and scope of work for aquatic renovations nationwide.
- Communicated with clients and employees regarding scheduling, contractual changes, completion times and close out procedures.
- Provided W2 employment and benefits for up to 12 employees.
- Successfully completed over 100 renovation projects in 14 different states.
Sales Representative/Operations Manager
RenoSys Corporation
Indianapolis, IN
04.2004 - 09.2008
- Provided detailed estimates and scope of work for aquatic structures such as perimeter circulation systems, elevated swimming pools, filtration plants and complete facility renovations.
- Met with property owners, architects, engineers, municipalities and end users to understand their needs, expectations, time and budget parameters.
- Transitioned to Operations Manager to oversee all aspects of the sale from the submittal drawings to the closeout documents.
- Oversaw a team of 3 project managers averaging 8 simultaneous projects nationwide.
- Increased profibility by and average of 25% across all projects.
Project Manager/Commercial Sales
Natare Corporation
Indianapolis, IN
01.1998 - 03.2004
- Scheduled renovation or new construction of aquatic structures in accordance with the contract documents (Contract, specifications, drawings) nationwide.
- Coordinated scheduling of project installation with municipalities, universities, high schools and.
- Schedule required trades for installation, hire and negotiate contracts with sub-contractors when required.
- On-site for all installations abroad.
- Attended all preconstruction meetings as well as progress meetings with owners, architects, contractors, union representatives and end users.
- Moved into commercial sales providing detailed estimates and scope of work for aquatic structures such as perimeter circulation systems, elevated pools and filtration equipment.
Production Supervisor
Thomson Consumer Electronics
Bloomington, IN
07.1996 - 01.1998
- Supervised an assembly line with approximately 75 line worker and two section managers.
- Produced over 1000 televisions daily with an efficincy averaging 96%.
- Completed daily reports to coordinate with management and sales team.
- Ensured all technical updates was communicated accurately and efficiently to my team and each assembly worker.
Crew Leader
Natare
Indianapolis, IN
04.1992 - 06.1996
- Coordinated travel schedule and lodging for a traveling 3-5 man crew resurfacing commercial swimming pools.
- Created daily work schedules for complete resurfacing to ensure on-time completion.
- Coordinated material deliveries with manufacturer and communicated daily work schedules to customers representative.
- Successfully brought over 100 projects in on time and under budget.
Education
General -
Bedford North Lawrence
Bedford, IN05.1986
Skills
- Customer service
- Time management
- Computer literacy
- Communication skills
- Leadership
- Documentation review
- Material selection
- Effective communication
- Negotiation skills
- Project presentations
- Project management
- Problem-solving aptitude
- Excellent communication
- Budgeting and cost estimating
- Task prioritization
Timeline
System Design Specialist
Wood Basement Systems
02.2025 - 11.2025
Operations Manager
RenoSys Corporation
09.2019 - 05.2023
Owner and Operator
Bedrock Aquatic Services
09.2008 - 09.2019
Sales Representative/Operations Manager
RenoSys Corporation
04.2004 - 09.2008
Project Manager/Commercial Sales
Natare Corporation
01.1998 - 03.2004
Production Supervisor
Thomson Consumer Electronics
07.1996 - 01.1998
Crew Leader
Natare
04.1992 - 06.1996
General -
Bedford North Lawrence