Jeffery Wood
Severna Park,MD
Summary
Proven leader and professional with 25 years of experience leading and managing people, projects, and priorities. Expert in establishing and communicating organizational priorities that have proven successful in achieving short and long-term strategic objectives. Outstanding ‘team first’ collaborator and expert planner with a passion for driving workforce development and solutions that address complicated and dynamic requirements. Effective team builder who successfully influences and communicates with people from diverse backgrounds and thought while strengthening professional relationships. Solid capacity to identify areas of strength and weakness and implement policies, standards, changes in operations, and systems that optimize productivity and the bottom line. Strong ability to work across cultures to ensure seamless operations, coordinate key initiatives, and manage organizational change. Strong record of on time, below budgetary delivery of high-stakes projects and solutions. Strategic and analytical, continually identifying and seizing improvement opportunities. Managed and optimized multi-million dollar budgets.
Overview
17
17
years of professional experience
Work History
Chief of Staff
Department of Defense (National Security Agency)
06.2019 - Current
- Serves as the Office focal point, leading enabling functions such as human resources, training, manpower, facilities, property management, security, communications, and budget execution
- Provides timely and accurate responses and assistance within legal, policy, and program guidelines; recommends improvements to internal procedures and processes and works collaboratively towards implementation
- Builds and maintains working relationships and networks with customers, colleagues, and external stakeholders
- Responsible for the meticulous management and processing of personnel actions for personnel geographically dispersed to over 10 stateside and overseas locations
- Oversaw the execution of funds related to travel and monetary awards in excess of $200,000
- Served as a principle advisor to the Office and senior-level leadership teams for all resourcing and personnel issues – performed leadership functions in their absence
- Led the Agency's participation in the Director of National Intelligence (DNI)-led National Intelligence Collection Board Working Group, tasked with establishing the framework for a Multi-Intelligence Collection Education Program
- Coordinated across the Agency to recommend core Intelligence courses, student enrollment criteria, and recommended course objectives and outcomes
- Led the office support to an Agency Cybersecurity Management structured-on-the-job training framework, organizational baseline training/education program, and a Career Development Program, which will ensure the supply of skilled and trained personnel who can meet the demands of tomorrow's challenges
- Managed the organizations hiring programs; addressed personnel shortfalls and increased operational capacity in a resource-constrained environment
- In a six-month window, successfully oversaw the review of 500+ backlogged external resumes, resulting in 45 conditional job offers
- Discreet and trusted advisor to the organizational leadership team – provided sound reasoning and recommendations.
Project Delivery Manager
Deloitte Consulting, LLP, National Security Agency
10.2017 - 06.2019
- Advised and supported the Chief of Staff in the management of the deliverable lifecycle, quality assurance, and facilitation of meetings with supporting personnel and mission partners
- Served as a liaison between supporting missions by identifying and reducing challenges, and defining application performance expectations in order to drive mission accomplishment
- Defined performance metrics to satisfy customer/client requirements
- Organized and prioritized critical information displaying clear decision making to assess and decompose complex situations and escalate as appropriate
- Realized an overage in the organizations travel budget – identified and recommended appropriate cuts to ensure a balanced budget
- Led the development and refinement of 17 high-threat posture placemats – placemats utilized to inform Senior Leadership and facilitate the prioritization of intelligence initiatives and opportunities
- Coordinated the incorporation of three agency-certified development programs in order to increase the operational capability of the organization – provided technical requirements and descriptions of support to be accomplished
- Defined and established the parameters for the creation of an organizational career and training development program that facilitated the awareness of events and opportunities to help employees succeed in the professional growth
- Initiated a thorough review and update of 20 organizational standard operating procedures (SOP) – the approval and subsequent creation of a SOP library, streamlined organizational processes, and procedures
- Planned, managed, and coordinated multiple projects for the Office Senior Executives by reviewing, researching, writing/editing, coordinating, and collaborating on 35 time-sensitive responses to taskings and action items from internal and external sources.
Requirements Management Officer
National Defense Advisors, Inc., National Security Agency
12.2016 - 09.2017
- Enabled Senior leadership to make informed technological business decisions - identified risk, reduced obstacles, and solved complex problems to ensure mission accomplishment
- Delivered decisive and actionable requirements by facilitating the prioritization, tracking, and collaboration of mission needs
- Collaborated with mission partners to enable support to the Senior Leaders by facilitating the development, implementation, and synchronization of capability needs strategies maximizing mission potential and resource investment as well as reducing obstacles to improve processes
- Scheduled and documented results of meetings, tracked mission need submissions, and provided quality control of information to reduce impediments to progress
- Managed the daily processing, dissemination, and responses/recommendations to over 1,100 complex and non-routine requirements; assisted in their prioritization and over 90% successful on-time accomplishment
- Established organizational procedures that streamlined mission need processing timeline – reduced initial submission timeline by nearly 50% within first 30 days
- Interacted routinely with senior executives across the NSA; gathered and succinctly synthesized data for executive consumption - decomposed difficult problems and developed workable solutions.
Current Operations Chief
United States Army, National Security Agency
10.2015 - 11.2016
- Directed daily actions, analysis, and training in support of U.S and Coalition military forces and U.S Policymakers
- Coordinated an Agency-wide response to a request for increased analytic personnel and technological capabilities in support of deployed personnel by bringing together senior leaders from across the Intelligence Community, Department of Defense, Joint Staff, and other national agencies
- Successfully negotiated the request and led the implementation plan to provide an additional analytic capability to special operations forces within and outside the Continental United States – increased analytic capacity by 20%
- Managed the development and processing of time-sensitive responses to support Strategic Leaders during deliberate and crisis/contingency planning
- Conducted thorough analysis, evaluated and validated findings, and made recommendations to inform Continuity of Operations (COOP) decisions and priorities
- Facilitated time-sensitive planning and synchronization of an Agency response to a developing humanitarian crisis; scheduled directorate-level planning sessions that resulted in a three-phased support plan – two of the three plans finalized, approved, and executed in under 60-days
- Identified and coordinated the delivery of equipment, manpower, and funding requirements.
Chief Operations Officer
United States Army, National Security Agency
07.2012 - 10.2015
- Planned and directed the operations of a Government organization of Military, Civilian, and Coalition personnel conducting analytic operations in support of operational and strategic global intelligence requirements
- Directed and prioritized daily actions, analysis, and training in support of operations in Afghanistan and Iraq and other worldwide contingency operations – 580 actions successfully processed in a 12-month period
- Conducted and managed long-range planning; received, analyzed, and processed requirements for operational intelligence and training support
- Oversaw the design, documentation, development, and execution of an Agency-certified cryptologic training program
- Ensured cryptologic training curricula and content was relevant in order to address and satisfy operations requirements
- Managed the placement and professional training of Joint Service personnel assigned to the 24–hour watch center; reviewed and processed 165 evaluations – 100% on-time submission of reports for four different military organizations
- Deployed as the Officer in Charge of a Joint Military and Civilian Coalition military team responsible for providing intelligence support to Regional Command South, Afghanistan
- Oversaw, coordinated, and evaluated the dissemination of intelligence reporting through the command and its subordinated units
- Selected and served as the Contingency Cryptologic Support Team OIC responsible for staffing, training, and equipping a team capable of deploying within 72 hours of notification
- Exercised the emergency deployment readiness status – successfully validated the readiness and deployability of the team within 72 hours
- Led the training branch of 40+ Joint Service personnel for a real-time collaboration tool, ensuring data fidelity, functionality, and connectivity for thousands of worldwide users
- Managed the training of deploying personnel and rotational deployed training positions supporting operations in Iraq and Afghanistan
- Prepared and presented mission overviews to 35 senior leadership teams from across the Department of Defense, the Intelligence Community, and Coalition partners deploying to Iraq and Afghanistan.
Chief of Staff / Executive Officer
United States Army, Fort Meade, MD
05.2011 - 07.2012
- Deputy Commander and Chief of Staff of a 500 Soldier and Civilian Military organization, responsible for the management and processing of Military and Civilian personnel actions for personnel geographically dispersed to over 12 stateside and overseas multi-discipline platforms
- Principal advisor for all resourcing and personnel requirements
- Directly led, managed, and mentored a 40-person organizational leadership team, established performance expectations, goals, objectives, and milestones for the projects, sections, and individuals
- Provided executive level prioritization and tracking of work assignments
- Meticulously managed the on time processing of over 1500 Military and Civilian personnel actions
- Managed the organizations inspection program – certified internal controls were appropriately maintained; addressed deficiencies to improve operational efficiency and effectiveness
- Monitored the status and forecasting of military and civilian billets to ensure appropriate assignment of personnel.
Operations Officer
United States Army, National Security Agency
08.2010 - 05.2011
- Responsible for the coordination of National-level Intelligence support to U.S Combatant Commands and the Intelligence Community – supported cyber and signals intelligence contingency planning and execution in support of global military operations
- Managed the development and processing of over 40 time-sensitive responses during deliberate and crisis/contingency planning – interacted routinely with senior executives across the Intelligence Community, and Department of Defense, driving decisions during an extremely high operational tempo
- Solicited and incorporated feedback from internal and external stakeholders – negotiated, advocated, and summarized facts and ideas to enable well-informed Senior Leader decision making.
Senior Intelligence Officer / Analyst
United States Army, Bagram, Afghanistan / Fort Campbell, KY
05.2007 - 05.2009
- Responsible for managing and directing intelligence analysis for the only deployed U.S Army Aviation organization of over 5,000 Soldiers supporting operations in Afghanistan
- Directly led, mentored, and managed a 25-person intelligence section – responsible for the management and sustainment of geographically dispersed intelligence teams in Afghanistan
- Led the intelligence process for the Command – conducted research, evaluated and fused multi-source information, delivered actionable intelligence, and influenced collection requirements and nominations
- Developed and managed comprehensive Force Protection and Physical Security Programs for both Stateside and deployed locations operating with Coalition and Joint Service personnel to safeguard four major airfields – ensured 100% compliance with established authorities and regulations
- Developed and briefed over 175 Quick Reaction Force Missions, 120 Air Crew Mission Briefs, and over 300 Threat Update Briefs contributing to the organization's safe completion of over 35,000 flight hours – no combat fatalities.
Education
Master of Science - Strategic Intelligence
National Defense Intelligence College
Bethesda, MD07.2010
MBA -
Webster University
St Louis, MO01.2006
Bachelor of Science - Criminal Justice
University of Nebraska At Omaha
Omaha, NE05.1999
Skills
- Leadership & Integrity
- Program & Project Management
- Verbal/Written Communication
- Discreet/Trusted Advisor
- Influence, Negotiating, & Partnering
- Personnel & Budget Management
- Client Interface & Satisfaction
- Plans, Evaluations, & Prioritization
- Strategic Planning
- Critical Thinking
- Attention to Detail
- Relationship Building
Military Education
- Intermediate Level Education, Fort Belvoir, Virginia, 2009
- Electronic Warfare Officer's Course, Fort Huachuca, Arizona, 2003
- Combined Arms & Services Staff School, Fort Leavenworth, Kansas, 2003
- Military Intelligence Officer Advanced Course, Fort Huachuca, Arizona, 2003
- Military Intelligence Officer Basic Course, Fort Huachuca, Arizona, 2000
Security Clearance
- Department of Defense TS/SCI, 04/2012
- Department of Defense Full-Scope Polygraph, 03/2017
- Department of Defense Counter-Intelligence Polygraph, 01/2019
Timeline
Chief of Staff
Department of Defense (National Security Agency)
06.2019 - Current
Project Delivery Manager
Deloitte Consulting, LLP, National Security Agency
10.2017 - 06.2019
Requirements Management Officer
National Defense Advisors, Inc., National Security Agency
12.2016 - 09.2017
Current Operations Chief
United States Army, National Security Agency
10.2015 - 11.2016
Chief Operations Officer
United States Army, National Security Agency
07.2012 - 10.2015
Chief of Staff / Executive Officer
United States Army, Fort Meade, MD
05.2011 - 07.2012
Operations Officer
United States Army, National Security Agency
08.2010 - 05.2011
Senior Intelligence Officer / Analyst
United States Army, Bagram, Afghanistan / Fort Campbell, KY
05.2007 - 05.2009
Master of Science - Strategic Intelligence
National Defense Intelligence College
MBA -
Webster University
Bachelor of Science - Criminal Justice
University of Nebraska At Omaha
Similar Profiles
Taunia DurstTaunia Durst
Manager at National Security Agency, Department of DefenseManager at National Security Agency, Department of Defense
Jaiyen FranklinJaiyen Franklin
Personnel Security Specialist at Defense Counterintelligence and Security Agency | Department of Defense Consolidated Adjudications FacilityPersonnel Security Specialist at Defense Counterintelligence and Security Agency | Department of Defense Consolidated Adjudications Facility
Deondre A. TilmanDeondre A. Tilman
Software Development Intern at National Security AgencySoftware Development Intern at National Security Agency