Accomplished Manager at the National Security Agency, adept in complex problem-solving and workforce management, significantly enhanced team productivity and operational efficiency. Spearheaded cross-functional projects, fostering innovation and collaboration. Excelled in financial management, optimizing resources for mission growth, with a proven track record of mentoring for leadership development.
Overview
36
36
years of professional experience
Work History
Manager
National Security Agency, Department of Defense
09.1996 - 11.2024
Manager in multiple Directorates over 30 years including: Cybersecurity, Technology, Signals Intelligence, Commercial Solutions Center.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Developed a strong organizational culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved organizational goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Software Test Engineer
Computer Science Corporation, CSC
06.1992 - 09.1996
Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Conducted regression testing, analyzed results, and submitted observations to development team.
Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
Reduced project delivery time by implementing automated testing frameworks and tools.
Facilitated knowledge sharing sessions on latest testing tools and techniques, elevating team capabilities.
Systems Test Engineer
Technology Communications International
12.1988 - 11.1991
Effectively communicated with other system engineering personnel and senior executives on joint projects.
Maintained computer systems, installed and upgraded new systems.
Analyzed and managed software patches and versions necessary for successful operating system upgrades.
Facilitated knowledge sharing among team members through regular meetings and workshops focused on emerging technologies, tools, and techniques within the field.
Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
Education
Bachelor of Arts - Social Sciences
Dowling College
Oakdale, NY
08-1988
Skills
Complex Problem-Solving
Verbal and written communication
Time Management
Team Leadership
Workforce Management
Financial Management
Timeline
Manager
National Security Agency, Department of Defense
09.1996 - 11.2024
Software Test Engineer
Computer Science Corporation, CSC
06.1992 - 09.1996
Systems Test Engineer
Technology Communications International
12.1988 - 11.1991
Bachelor of Arts - Social Sciences
Dowling College
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