Carlos Alberto Camacho
Miami,FL
Summary
Driven manager with a proven track record at Rancho Mateo Colombian Steak House, adept in team leadership and complex problem-solving. Enhanced customer satisfaction and reduced operational costs by implementing process improvements. Excelled in time management and verbal communication, ensuring high-quality service delivery and fostering strong relationships with suppliers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Manager
Rancho Mateo Colombian Steak House
06.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Jefe De Turno
Avianca
05.2005 - 05.2021
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Frequently inspected production area to verify proper equipment operation.
Education
BBA -
Politecnico Gran Colobiano
Bogota, ColHigh School Diploma -
Colegio Sur Oriental Panamericano
Bogota, Col12.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer service
- Coaching and mentoring
- Attention to detail
- Multitasking Abilities
- Employee development
- Conflict resolution
- Schedule preparation
- Goal setting
- Schedule management
- Effective communication
- Process improvement
- Policy and procedure development
- Complex Problem-solving
- Excellent communication
- Cross-functional teamwork
- Team leadership
- Decision-making
- Expense tracking
- Problem-solving aptitude
- Budget control
- Customer relationship management (CRM)
- Vendor management
- Inventory management
- Business administration
- Work Planning and Prioritization
- Negotiation and conflict resolution
- Strategic planning
- Scheduling and coordinating
- Safety procedures
- Teamwork and collaboration
- Professional and courteous
- Time management
- Cross-functional team management
- Interpersonal relations
- Operations management
- Good judgment
- Task delegation
- Managing operations and efficiency
- Documentation and reporting
- Shift scheduling
- Project management
- Problem resolution
- Policy implementation
- Staff training
- Positive attitude
- Resource allocation
- Change management
- Computer skills
- Work prioritization
- Organizational skills
- Employee coaching and mentoring
- Active listening
Timeline
Manager
Rancho Mateo Colombian Steak House
06.2021 - Current
Jefe De Turno
Avianca
05.2005 - 05.2021
BBA -
Politecnico Gran Colobiano
High School Diploma -
Colegio Sur Oriental Panamericano
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