Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linda Solis

Woodhaven

Summary

Customer-focused retail and operations professional excels in managing fast-paced environments. Demonstrates expertise in team leadership, compliance, and cash handling, ensuring smooth operations and exceptional customer experiences. Proven ability to train staff and enhance overall service quality.

Overview

8
8
years of professional experience

Work History

Manager

FlynnStoned Cannabis Company
New York
05.2025 - Current
  • Oversee daily dispensary operations in a fast-paced retail environment
  • Coordinated staff scheduling and shift coverage to optimize team performance
  • Ensure compliance with cannabis regulations, ID verification laws, and company policies
  • Oversaw cash management and inventory control, ensuring accurate end-of-day reconciliation
  • Trained and supported budtenders in customer service and operational procedures to enhance service quality

Branch Ambassador

Capital One
North Plainfield
04.2022 - 01.2025
  • Provided high-level customer service and account support, enhancing customer satisfaction and loyalty
  • Educated customers on banking products and digital tools, enabling informed financial decisions
  • Handled cash transactions accurately in a fast-paced environment, ensuring efficient service and minimizing errors
  • Maintained compliance with banking procedures and confidentiality

Animal Rescue Specialist

Animal Care Centers of NYC
New York
02.2020 - 03.2022
  • Responded to emergency calls to rescue injured or endangered animals, ensuring their safety
  • Investigated animal welfare concerns to assess and advocate for animal protection
  • Transported animals to shelters and medical facilities to facilitate their recovery and well-being

Afterschool Aide / Coach

Fierce Dragon Martial Arts
Whitestone
09.2018 - 01.2020
  • Supported instructors in delivering engaging afterschool programs and supervising students
  • Facilitated communication among students, staff, and parents to ensure program alignment
  • Assisted instructors in preparing for martial arts classes and events.
  • Organized training equipment and maintained cleanliness of the training area.
  • Supported students during classes, ensuring safety and proper technique.

Education

Associate of Science - Veterinary Science

LaGuardia Community College
Long Island City, NY
05-2026

Skills

  • Inventory Management
  • Compliance management
  • Team Leadership
  • Staff training
  • Training programs
  • Scheduling
  • Delegation skills
  • Problem Solving
  • Complex problem-solving
  • Work prioritization
  • Communication
  • Team collaboration
  • Customer Service
  • Customer service
  • Conflict resolution
  • Time management
  • Negotiation
  • Delegation skills
  • Complex problem-solving
  • Work prioritization

Languages

  • Spanish
  • English

Timeline

Manager

FlynnStoned Cannabis Company
05.2025 - Current

Branch Ambassador

Capital One
04.2022 - 01.2025

Animal Rescue Specialist

Animal Care Centers of NYC
02.2020 - 03.2022

Afterschool Aide / Coach

Fierce Dragon Martial Arts
09.2018 - 01.2020

Associate of Science - Veterinary Science

LaGuardia Community College
Linda Solis