Proven track record in enhancing operational efficiency and reducing costs, evidenced by mentoring junior technicians at TD Williamson and leading high-stakes projects to completion. Expert in system troubleshooting and fostering team collaboration, I excel in fast-paced environments, achieving significant improvements in client satisfaction and technical proficiency. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 9 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.