Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jeffery Zhen

Brooklyn,New York

Summary

Enthusiastic biological science major college student with excellent service skills, striving to build a strong foundation towards a medical career.

Overview

2
2
years of professional experience

Work History

Member Service Representative

Planet Fitness
01.2024 - 08.2024
  • Assisted members with inquiries, providing accurate information regarding services and amenities in a positive manner.
  • Processed new member registrations, ensuring compliance with company policies and procedures.
  • Maintained cleanliness and organization of front desk area, enhancing overall member experience.
  • Collaborated with team members to maintain high standards of customer service during peak hours.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.

After-School Teacher

Anwill Regents Inc.
11.2023 - 01.2024
  • Developed and implemented engaging lesson plans for diverse student groups.
  • Fostered a positive learning environment through effective classroom management techniques.
  • Collaborated with parents to address student needs and promote academic success.
  • Monitored student progress, providing feedback to support individual learning goals.

Bubble Tea Barista

Daboba
04.2022 - 02.2023
  • Prepared and served high-quality bubble tea beverages in a fast-paced environment.
  • Operated cash register, accurately processing customer transactions and handling payments.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Assisted in inventory management by tracking supplies and restocking as needed.
  • Provided exceptional customer service, enhancing overall customer experience and satisfaction.

Education

Bachelor of Arts - Biological Sciences

Hunter College
New York (City), NY
06-2029

High School Diploma -

Midwood High School
Brooklyn, NY
06-2024

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Team player
  • Efficient Learner
  • Escalation handling

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Interests

  • Enjoy working out at the gym focusing on bodybuilding and power training goals💪
  • Dedicated pool player specializing in 8 ball, 9 ball, and 10 ball🎱


Timeline

Member Service Representative

Planet Fitness
01.2024 - 08.2024

After-School Teacher

Anwill Regents Inc.
11.2023 - 01.2024

Bubble Tea Barista

Daboba
04.2022 - 02.2023

Bachelor of Arts - Biological Sciences

Hunter College

High School Diploma -

Midwood High School
Jeffery Zhen