Summary
Overview
Work History
Education
Skills
Timeline
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JEFFERY L. LANCLOS III

Tulsa,Oklahoma

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Operator

WALMART
09.2021 - Current
  • Provided quality customer service to 100 plus guests each day, to build brand loyalty
  • Identified guests’ needs through active listening techniques to initiate referrals to colleagues to better direct questions that were above outlined scope
  • Initiated processing of transactions, responsibilities such as balancing cash registers, great communication with customers, interacted with guests from all walks of life, treating each with equality and compassion.

SERVER

OLIVE GARDEN
05.2021 - 08.2021
  • Upheld high sanitation and safety standards while delivering guest’s orders
  • Communicated guests’ menu choices and special requests to kitchen staff to minimize errors
  • Greeted guest promptly
  • Entered orders, delivered food and beverages, and processed payments
  • Monitored tables and expertly handled requests
  • Suggested menu choices such as appetizers to increase sales in order to meet upsell targets
  • Engaged with customers in friendly conversation to boost satisfaction and loyalty to the facility
  • Fostered fun atmosphere and family-style work environment.

CASHIER

SMOOTHIE KING
10.2019 - 01.2021
  • Adhered to all cash handling policies and procedures
  • Processed cash register transactions by inputting product costs and giving back correct change
  • Counted money in cash drawers at the start of each shift and balanced drawer at end of shift
  • Answered questions regarding health and wellness products
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items.

Education

HIGH SCHOOL DIPLOMA -

SULPHUR HIGH SCHOOL
Sulphur, LA
05.2021

Skills

  • Customer Service and Assistance
  • Performing Needs Assessments
  • Credits and Refunds
  • Till Counting
  • Basic Math Functions
  • Collecting Information
  • Professional Telephone Etiquette
  • Resolving Discrepancies
  • Guest Experiences

Timeline

Cashier/Customer Service Operator

WALMART
09.2021 - Current

SERVER

OLIVE GARDEN
05.2021 - 08.2021

CASHIER

SMOOTHIE KING
10.2019 - 01.2021

HIGH SCHOOL DIPLOMA -

SULPHUR HIGH SCHOOL

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JEFFERY L. LANCLOS III