JEFFREY ABBOTT

Successfully onboarded 2 service advisors - one internal and one external

Worked with Work Order Management Leadership to improve employee satisfaction based off of EOS results

Single point of contact for assigned client bases to fulfill all service needs

Developed strong and loyal relationships by providing outstanding service and responsiveness

Took on additional responsibility with high demand client when needed

Worked with with 6 different PSSR's over course of 3 years

Lead a team of 9-14 direct reports in the recondition and repair of 3500 series engines

Graduated multiple techs to different shops and stores

Presented at the 2018 Global CRC Convention Hosted in Mesa on 3500 engine assembly to dealers visiting from all over the world

Repaired, reconditioned, and assembled 3500 series engines and sub-components

Cleaned and inspected parts for damage

Experience in troubleshooting assembly issues

Serviced government, healthcare, and property management accounts

In charge of accounts payable and receivable

Provided water treatment for cooling towers, chillers, and closed loops

Created bi-weekly status reports for all clients based on testing results

Outside sales