Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEFFREY A. HENDRICKS

Port Charlotte

Summary

Sales professional with robust background in driving sales initiatives and fostering client relationships. Known for collaborative teamwork and achieving consistent results, adaptable to changing market dynamics. Skilled in lead generation, pipeline management, and strategic planning, valued for reliability and commitment to excellence.

Overview

14
14
years of professional experience

Work History

Sr. Sales Development Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
02.2018 - 01.2019
  • Led team of 9 sales development representatives to drive meeting generation
  • Achieved 92% of goal by facilitating 15.78 completed meetings per SDR per month
  • Developed targeted outreach strategies to increase lead generation and appointment setting efficiency.
  • Trained and mentored junior sales representatives to enhance performance and achieve departmental goals.
  • Analyzed sales data to identify trends and optimize prospecting efforts for improved conversion rates.

Director of Inside Sales (Sales Training)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
12.2016 - 02.2018
  • Led team of SDRs in identifying and qualifying new business opportunities with B2B companies, enhancing pipeline quality.
  • Restructured SDR compensation to exceed annual SQLs goal by over 100% and contribute 60% of new business revenue.
  • Led inside sales team to consistently exceed targets through strategic planning and execution.
  • Developed training programs enhancing team skills in appointment setting and sales techniques.
  • Implemented CRM systems improving lead tracking and conversion rates across departments.

Sales Development Representative (Sales Training)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
07.2014 - 12.2016
  • Pioneered Sales Training team as first SDR, generating 612 SQLs with 72% conversion to opportunities.
  • Conducted prospecting training for clients on-site and engaged in networking events to enhance client relationships.
  • Conducted targeted outreach to potential clients, fostering new business opportunities.
  • Managed and qualified inbound leads, ensuring alignment with client needs.
  • Developed personalized communication strategies to engage prospects effectively.

Account Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
10.2012 - 07.2014
  • Completed 493 meetings, ranking 13th out of 336 in company history, contributing to two President’s Club Trips.
  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  • Conducted comprehensive needs assessments to tailor solutions for diverse client requirements.
  • Collaborated with cross-functional teams to optimize account strategies and improve service delivery.

Business Development Associate (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
04.2012 - 10.2012
  • Identified key decision makers within target accounts for clients across multiple industries
  • Developed effective outreach strategies to generate qualified leads and enhance client engagement.
  • Collaborated with sales teams to refine appointment-setting processes and improve conversion rates.
  • Leveraged CRM tools to track interactions, manage pipelines, and ensure accurate reporting of sales activities.

Regional Account Executive

Versaterm Public Safety
Remote
10.2023 - Current

Accomplishments:

- 119% of annual quota in 2024

- 122% of annual quota in 2025

- 164% of q1 quota in FY26

- 165% of q2 quota in FY26

Responsibilities:

- Developed and maintained an active pipeline aligned with annual quota and forecasting expectations using MEDDPICC for qualification and deal progression.

- Aligned Versaterm's product portfolio with Command Staff's needs in Public Safety industry (Law Enforcement, Fire, EMS, Courts).

- Supervised sales process activities related to opportunities within Salesforce.

Creative Consultant

Whiteboard Geeks, Video Marketing Agency
Remote
11.2022 - 10.2023
  • Engaged C-Level executives and VPs in food manufacturing and health services to identify and address business needs.
  • Exceeded monthly SQL goal, tracking toward over 100% of new business quota.
  • Sourced new opportunities and managed sales cycle, resulting in successful closures.

Manager, Business Development

Appcues, Product-Led Growth Platform
Boston, MA
02.2019 - 10.2022
  • Hired and managed team of 6 business development representatives to drive lead generation efforts.
  • Developed outbound prospecting strategy that contributed to increased average sales price at Appcues.
  • Trained BDRs and AEs on best practices for cold calling and cold emailing to enhance outreach effectiveness.
  • Achieved 86% of the meetings goal over a 7- month period.

Sr. Client Success Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
Arlington, VA
02.2018 - 01.2019
  • Served as main point of contact, managing all aspects of demand generation campaigns for 27 clients at Vorsight.
  • Developed lead generation strategies for clients by crafting effective messaging, identifying sales territories, and sharing best practices.
  • Delivered campaign-specific training and coaching to Sales Development Representatives, enhancing their effectiveness and support.

Education

Bachelor of Arts - Psychology, Minor in Business

Virginia Polytechnic and State University
Blacksburg, VA
05-2011

Skills

  • Sales presentations
  • Customer engagement
  • Customer acquisition
  • CRM proficiency
  • Account servicing
  • Lead generation
  • Sales team training
  • Team management

Timeline

Regional Account Executive

Versaterm Public Safety
10.2023 - Current

Creative Consultant

Whiteboard Geeks, Video Marketing Agency
11.2022 - 10.2023

Manager, Business Development

Appcues, Product-Led Growth Platform
02.2019 - 10.2022

Sr. Sales Development Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
02.2018 - 01.2019

Sr. Client Success Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
02.2018 - 01.2019

Director of Inside Sales (Sales Training)

Vorsight, Appointment Setting & Sales Training Firm
12.2016 - 02.2018

Sales Development Representative (Sales Training)

Vorsight, Appointment Setting & Sales Training Firm
07.2014 - 12.2016

Account Manager (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
10.2012 - 07.2014

Business Development Associate (Appointment Setting)

Vorsight, Appointment Setting & Sales Training Firm
04.2012 - 10.2012

Bachelor of Arts - Psychology, Minor in Business

Virginia Polytechnic and State University