Jeffrey Auffenberg
Customer Service Associate
Lakeside,CA
Summary
Compassionate and caring individual experienced in customer service, retail management, inventory presentation, and passenger transportation and safety. Assists clientele, customers, drivers, operators, and team based coordination in utilizing company operations. Consistently exceeds business expectations and customer needs. Capable and cooperative associate, representative, cashier, and driver with a demonstrated history of advanced communication skills and commitment to safe operating practices. Motivated to provide special care in fast-paced, highly communicative demand of retail products. Offers support, customer/clientele/coworker satisfaction to help companies reach their objective.
Overview
8
8
years of professional experience
Work History
Medical Transportation Driver
Airstar Transportation
Pittsburgh, PA
01.2021 - 05.2022
- Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Communicated effectively w clients in terms of special needs, such as intellectual disabilities, physical disabilities such as blind clients, elderly, and coordinated w staff, teaching instructors, and medical staff.
- Achieved daily preparation for vehicle inspections prior to travel.
Warehouse Worker
Amazon Fulfillment Center
Pittsburgh, PA
06.2020 - 08.2021
- Loaded and moved boxes from assortment areas to their designated pallet while scanning each packet.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds solo and helped with team lifts on larger items
- Rerouted packages that were damaged, defective, or sent to the wrong locations..
Lawn and Garden Associate/Hardware Associate
Ace Hardware
Pittsburgh, PA
12.2020 - 01.2021
- Worked outdoors in weather conditions to care for plants and serve customers.
- consulted customers regarding selection and application of soils, nutrients, plant food, fertilizers,and chemicals throughout the changing seasons.
- Restocked shelves with new product each day and rotated stock for optimal appearance.
- Maintained plant health and attractiveness with proper sunlight, water and nutrition.
- Lead the loading of topsoil, mulch, pavers, rocks, and hay.
- Managed day-to-day merchandising, pricing, and retail projects.
- Loaded and Unloaded rental equipment.
- Delivered and loaded both new grills and disposed of old grills.
Nursery Manager/Forklift Operator
Evanovich Landscape Center
Pittsburgh, PA
03.2017 - 04.2019
- Oversaw work w team to ensure incoming and outgoing deliveries were handled sucessfully.
- Consulted customers on fertllizers, chemicals, and lawn care.
- Completed regular inventory management throughout the yard to replenish stock and assembled display fountains and fixtures throughout store.
- Loaded and Unloaded Plants, Trees, Shrubs, Flowers etc. from Trucks and placed throughout nursery, greenhouse, and shadehouse.
- Watered and Repaired irrigation system as needed.
- Managed store operations in terms of being both cashier and store representative and assisted both landscapers, suppliers, and customers effectively and in a timely manner.
Used Car Sales Manager
Century Three Chevrolet
Pittsburgh , PA
06.2013 - 03.2017
- Managed used vehicle wholesales and auction acquisitions and monitored and coordinated vehicle servicing, repairs, and pickup.
- Conducted and maintained daily and weekly sales meetings to maintain sales, service, bodyshop, auction, and detail collaboration .
- Forecasted goals and objectives for sales needs and was responsible for both the buying and selling of vehicles at auctions.
Education
Associate of Arts - Communication
University Opf Colorado At Boulder
Boulder, COBachelor of Arts - Communication
University Opf Colorado At Boulder
Boulder, COSkills
- Medical Assistance
- Critical Thinking
- Special Needs Assistance
- Multi- tasking
- Organization
- Positive and enthusiastic about products, teamwork, and individual/company achievement
Timeline
Medical Transportation Driver
Airstar Transportation
01.2021 - 05.2022
Lawn and Garden Associate/Hardware Associate
Ace Hardware
12.2020 - 01.2021
Warehouse Worker
Amazon Fulfillment Center
06.2020 - 08.2021
Nursery Manager/Forklift Operator
Evanovich Landscape Center
03.2017 - 04.2019
Used Car Sales Manager
Century Three Chevrolet
06.2013 - 03.2017
Associate of Arts - Communication
University Opf Colorado At Boulder
Bachelor of Arts - Communication
University Opf Colorado At Boulder
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