Jeffrey Barber
Ocala,FL
Summary
Operations and Sales Manager experienced in enhancing efficiency and driving account growth across government and commercial sectors. Achieved significant cost savings and compliance with safety standards through strategic solutions in product and inventory management. Committed to leveraging strong communication and problem-solving skills to deliver value and foster customer relationships.
Overview
1
1
Certification
29
29
years of professional experience
Work History
State & Government Contract Sales
Fastenal
Williston, VT
09.2020 - 10.2025
- Engaged State & Government maintenance facilities managers to provide tailored product and inventory solutions. Developed targeted solutions that enhanced customer operations and reduced costs. Acquired new accounts and expanded existing accounts as contract sales representative, contributing to sustainable growth. Met all goals that generated around a 15 percent growth rate annually.
- Executed daily responsibilities in an organized manner.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Janitorial / Team Management / Onsite Laborer
High Peaks Cleaning Services
Saint Albans, VT
11.2011 - 05.2025
- Perform all required tasks that encompass both operations and performance of all labor for a cleaning business that services both commercial and residential locations.
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Coordinated with team members to optimize cleaning schedules, enhancing operational efficiency
- Responded to immediate cleaning needs such as spills or accidents in a timely manner
- Followed safety protocols while handling hazardous materials and chemicals
- Operated various cleaning machinery such as floor buffers, carpet cleaners, and pressure washers
- Provided exceptional customer service by addressing inquiries or concerns from building occupants
- Conducted regular inspections to identify areas requiring additional attention or repairs
- Collaborated with maintenance staff to address facility maintenance issues promptly
- Adhered to all security procedures when entering restricted areas or handling sensitive information/ documents
- Served as a point person for coordinating pest control services ensuring minimal disruption to operations
- Collaborated with the facilities team to develop and implement preventive maintenance schedules for equipment
- Created and executed a comprehensive cleaning checklist to uphold consistent quality standards
- Increased productivity by implementing an organized storage system for cleaning supplies
- Maintained accurate records of cleaning activities, supply usage, and equipment maintenance
- Demonstrated strong attention to detail when inspecting areas after events or gatherings for thorough clean-up
Branch Operations Manager
Fastenal Company
Williston, VT
01.2018 - 08.2019
- Conducted thorough investigations of customer complaints to identify issues regarding incorrect shipments or damaged products; promptly resolved issues while maintaining excellent customer service
- Maintained a high level of accuracy in picking and packing items, ensuring correct products are shipped to customers
- Utilized handheld scanners and computer systems to track inventory levels and update stock records
- Kept product location knowledge current for efficient order processing of product locations within the warehouse for efficient order fulfillment
- Optimized warehouse layout for improved organization and accessibility of inventory items
- Suggested layout changes within the warehouse to optimize space utilization and improve workflow efficiency
- Provided training to new employees on proper pick packing procedures on proper pick packer procedures including safe operation of equipment
- Demonstrated strong attention to detail when verifying product codes, quantities, and expiration dates during the packing process
- Implemented time-saving strategies like batch picking and zone picking to streamline operations and improve order fulfillment efficiency
- Operated material handling equipment such as forklifts or pallet jacks to move goods within the warehouse
- Safely operated various types of material handling equipment including forklifts (sit-down/stand-up)
- Followed proper safety protocols while operating forklift equipment at all times
- Performed routine maintenance checks on forklift equipment, reporting any malfunctions or defects promptly
- Conducted regular equipment inspections and reported any malfunctions or safety concerns to supervisors immediately
- Investigated discrepancies between physical inventory counts and system records; identified root causes and implemented corrective actions
- Identified slow-moving or obsolete inventory items, reducing excess stock holding costs by 15 percent through effective inventory management
- Assisted in conducting regular cycle counts to ensure accurate inventory levels
- Monitored product expiration dates and facilitated rotation of perishable goods as necessary
- Inspected incoming shipments for damages or discrepancies, documenting findings and reporting to supervisor
- Ensured cleanliness and organization of work area to adhere to safety guidelines and organized work area, adhering to safety guidelines at all times
- Utilized RF scanners to track inventory movements and update system records
- Coordinated returns process for defective or damaged products, ensuring timely replacement or refund
- Closely collaborated with other departments such as customer service or sales teams to resolve order-related inquiries promptly
- Ensured compliance with company policies, procedures, and safety regulations at all times
- Verified accuracy of shipment contents against documentation before loading/unloading
- Increased overall customer satisfaction ratings through accurate order fulfillment and timely delivery
Regional Territory Manager
GW Lumber & Millwork, Inc
Brockton, MA
06.2001 - 09.2011
- Managed confidential financial transactions. Increased retail effectiveness by communicating and reporting all competitive information, consumer complaints, and customer and client concerns in a timely manner to location managers and key office personnel. Accurate reading of construction plans, performing take offs. Accomplish specific retail client's goals and objectives by promoting product lines based on seasonal and consumer demand.
- Completed operational requirements by scheduling and assigning tasks to associates. Followed up on work results. Increased productivity by coordinating selection, recruiting and training of sales associates.
- Developed new sales territories across Massachusetts, Connecticut, and Rhode Island to expand market reach.
- Cold calling on prospective clients in multiple state territories in the Northeast U.S. with the purpose of promoting a variety of flooring products. Manage continued sales growth throughout the New England region for previously existing accounts.
- Communicate promotions, pricing, corporate strategy, and key information to customers at all levels. Achieve business objectives by prioritizing, and organizing multiple retail priorities with Location Managers. Control expense/budget by aggressively and proactively managing funds and labor expenses within assigned territory.
- Communicated promotions, pricing, and corporate strategy to customers at all levels to align sales efforts with business objectives. Achieve business objectives by prioritizing, and organizing multiple retail priorities with Location Managers. Control expense/budget by aggressively and proactively managing funds and labor expenses within assigned territory.
- Grew hardwood flooring retail accounts threefold by January 2005 through strategic outreach and marketing efforts.
- Provide weekly reports and forecasts, as well as product feedback from clients to distribution managers. Demonstrate accomplished success in winning project bids from other established national flooring distributors.
Branch Inside Sales Development
GW Lumber & Millwork, Inc
Brockton, MA
06.1999 - 09.2010
- Starting Position: Inside Sales Manager
- To manage and grow existing customer base in order to identify potential clients and actively sell to those customers. Primarily hardwood flooring and mouldings.A team player proficient in day to day office operations in a fast paced environment.
- Managed financial payables securely to ensure confidentiality. Increased retail effectiveness by communicating and reporting all competitive information, consumer complaints, and customer and client concerns in a timely manner to location managers and key office personnel. Accurate reading of construction plans, performing take offs. Accomplish specific retail client's goals and objectives by promoting product lines based on seasonal and consumer demand.
- Scheduled and assigned tasks to associates while ensuring follow-up on work results. Coordinated selection, recruitment, and training of sales associates to enhance overall team productivity.
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Maintained a clean and organized work area to promote safety and productivity
- Supported the organization of warehouse layout to maximize space efficiency.
Outside Sales Manager
G. W. Lumber & Millwork
Brockton, MA
10.1999 - 10.2008
- Direct and total responsibility for assigned regions within New England-
- Maintain ongoing relationships with current clients in Northeast territory. Cold calling and networking potential customers and retail locations. Developing long-term relationships with contractors, architects, & trade organizations to maintain and grow sales in territory. Communicating with customers to forecast their flooring needs. Created internal weekly sales reports and managed sales accounts. Providing retailers with information concerning installation requirements for projects.
- Developed relationships with vendors to expand product lines, resulting in unique bundled sales available only through G.W. Lumber and securing a national contract for exclusive product lines.
- Increased sales through upsell promotions of installation tools, trims, and underlayments, and promoted hardwood flooring upsell options, including matching moldings, stair parts, and solid and hollow core doors.
- Managed comprehensive flooring purchase process, coordinating vendor distribution and installation logistics.
- Individually managed flooring purchase process, ensuring smooth vendor distribution and installation coordination.
Assistant Manager of Inside Sales
United Distributors Tile Group, Inc
Winooski, VT
06.1996 - 06.2001
- Provided excellent service in high-pressure environments while managing computerized distribution operations.
- Communicated effectively with all management levels, ensuring strong customer service commitment while managing retail location, showroom, and warehouse facilities. Oversaw warehouse operations, tracked product distribution, and coordinated with controllers of retail locations, contractors, architects, and homeowners to meet client deadlines and installation requirements.
- Operated forklifts safely to transport materials throughout the warehouse; and other warehouse equipment to safely load, unload, and transport materials
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Resolved inventory discrepancies quickly and accurately, enhancing overall inventory accuracy and operational efficiency.
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Operated pallet jacks and hand trucks to move materials within the warehouse
Education
Some College (No Degree) - Emergency And Clinical Field Studies
Trade school
San Antonio, TXHigh school Diploma -
Colchester High School
Colchester, VTSkills
- Government contract management
- Sales strategy development
- Account management
- Shift management
- Negotiation
- Contract negotiations
- Sales enablement
- Inside Sales
- B2G
- Government sales
- Customer service
- Client support
- Sales reporting
- Upselling
- B2B
- B2C
- Warehouse management
- Warehouse experience
- Warehouse supervisor experience
- Order management
- Order fulfillment
- Inventory solutions
- Planograms
- Merchandising
- 3PL
- Forklift
- Industrial equipment
- Personal protective equipment (PPE) adherence
- OSHA
- OSHA implementation
- Preventive maintenance
- Maintenance reporting
- Janitorial experience
- Facility management
- Disinfectant cleaning chemicals
- Office cleaning
- Crew management
- Shift management
- Call management
- Time management
- Decision making
- Analysis skills
- Dispute resolution
- Detail orientation
- Communication skills
- Organizational skills
- First aid certification
- Sales negotiation
- Conducting sales calls
- Sales strategy development
- Sales enablement
- Sales reporting
- Sales negotiation
- Detail orientation
- First aid certification
- Government contract sales
- Territory account management
- Inventory solutions
- Proposal development
- CRM tracking
Personal Information
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
First Aid Certification, Forklift Certification, Driver's License, September 2024 to September 2028, Driver's License
Languages
English
Timeline
State & Government Contract Sales
Fastenal
09.2020 - 10.2025
Branch Operations Manager
Fastenal Company
01.2018 - 08.2019
Janitorial / Team Management / Onsite Laborer
High Peaks Cleaning Services
11.2011 - 05.2025
Regional Territory Manager
GW Lumber & Millwork, Inc
06.2001 - 09.2011
Outside Sales Manager
G. W. Lumber & Millwork
10.1999 - 10.2008
Branch Inside Sales Development
GW Lumber & Millwork, Inc
06.1999 - 09.2010
Assistant Manager of Inside Sales
United Distributors Tile Group, Inc
06.1996 - 06.2001
Some College (No Degree) - Emergency And Clinical Field Studies
Trade school
High school Diploma -
Colchester High School