Jeffrey Bertelsen
2101 Meadow Ct. #801,IA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks.
Overview
24
24
years of professional experience
Work History
Residential Officer
5th District Department Of Corrections
Des Moines, Iowa
08.1997 - 04.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Rendered aid to injured and ill individuals and alerted paramedics for advanced support.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
Associate of Science - Criminal Justice
Des Moines Area Community College
Ankeny, IA08.2007
Skills
- Professional Demeanor
- Verbal and Written Communication
- De-escalation Techniques
- Detailed Activity Logs
- Employee and Visitor Screening
- Attentive and Observant
- Incident Reporting
- CCTV Monitoring
- Emergency Response
Timeline
Residential Officer
5th District Department Of Corrections
08.1997 - 04.2021
Associate of Science - Criminal Justice
Des Moines Area Community College
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