JEFFREY BROTHERS
Cherryvale,KS
Summary
Goal-oriented and self-motivated individual dedicated to high levels of customer satisfaction and
meeting aggressive business objectives.
Overview
18
18
years of professional experience
Work History
Site Director
Day & Zimmerman
Parsons, KS
09.2022 - 10.2023
- Developed and implemented strategies to maximize efficiency of operations.
- Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
- Provided guidance, direction, and support to ensure completion of projects on time and within budget.
- Ensured compliance with safety regulations and standards in the workplace.
- Managed relationships with vendors, contractors, and customers.
- Created detailed reports for senior management outlining progress on key initiatives.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Maintained accurate records of all financial transactions related to the site's operations.
- Analyzed data from customer surveys to identify opportunities for improved service delivery.
Quality Manager
Day & Zimmerman
Parsons, KS
08.2021 - 09.2022
- Developed and implemented quality assurance procedures to ensure regulatory compliance.
- Performed auditing activities to verify adherence to established quality standards.
- Provided training and guidance to staff on quality systems, tools, methods and techniques.
- Collaborated with other departments such as engineering and production for process improvements.
- Analyzed data from various sources including laboratory tests, customer surveys., to measure the effectiveness of quality initiatives.
- Ensured proper documentation of corrective actions taken following internal audits or customer complaints.
- Developed Key Performance Indicators for measuring overall performance of the Quality Assurance Department.
Senior Quality Engineer, QA Lead/Supervisor
Day & Zimmermann
Parsons, KS
07.2020 - Current
- Tracking key performance indicator metrics, analyze results and offer process improvement recommendations based on data and repeatability.
- Supervise, train and guide QA team by coaching on daily activities.
- Created training manual for QA inspectors to use as reference guide.
- Collaborate with quality team members and company leaders to monitor conformance to quality standards and customer requirements.
- Resolve customer complaints and adjusted policies to meet changing needs.
- Working collaboratively with members of operations department to improve processes and optimize productivity.
- Enhanced customer satisfaction by building client rapport and focused on timely resolutions to crises and issues.
Quality Supervisor, Military \ Quality Engineer
Orizon Aerostructures
Chanute, KS
02.2018 - 02.2020
- Supervise and guide inspectors, technicians and other QA staff
- Schedule QA Military staff for optimal coverage to meet challenging daily production objectives
- Collaborate with quality team members and leaders to monitor conformance to quality standards
- Contribute to root cause evaluation to mitigate risk and foster continuous improvement
- Built lasting rapport with customers and vendors to foster satisfaction and loyalty
- Manage supplier key performance indicators and ensure that materials complied with specifications
- Inspect, test and measure materials, products and installations against specifications
- Document, file and maintain proper inspection records and quality assurance documents
- Assist in bi-weekly, quarterly and yearly QA reviews as well as assist in carrying out action items within the ZDP
Production Manager
Neodesha Quality Machining, Inc.
Neodesha, KS
10.2017 - 02.2018
- Assess and train personnel for promotion and/or cross-functional operations
- Lead regular stand-up meetings, events and continuous improvement projects with measurable goals
- Establish and adjust work procedures to meet production schedules
- Implemented RCCA program to remove production constraints and improve product quality
- Enforce a culture of lean manufacturing and continuous improvement by providing operational leadership
- Oversee the daily operations of the production, planning, scheduling and assembly departments
Manufacturing Engineer/Production Specialist
LMI Aerospace
Fredonia, KS
01.2017 - 10.2017
Quality Lead
LMI Aerospace
Fredonia, KS
01.2015 - 01.2017
Quality Control Inspector
LMI Aerospace
Fredonia, KS
10.2013 - 01.2015
CNC Machine Operator
LMI Aerospace
Fredonia, KS
07.2013 - 09.2013
Owner/Operator
Brothers Construction
Cherryvale, KS
01.2006 - 07.2013
Education
Bachelor of Science - ASI: Production MGMT
Kansas State University
05-2023
Skills
- Critical Thinking
- Judgement & Decision Making
- Social Perceptiveness
- Forward Planning
- Reading Comprehension
- Operation Monitoring
- Complex Problem Solving
- Administration & Management
References
REFERENCES Available upon request.
Timeline
Site Director
Day & Zimmerman
09.2022 - 10.2023
Quality Manager
Day & Zimmerman
08.2021 - 09.2022
Senior Quality Engineer, QA Lead/Supervisor
Day & Zimmermann
07.2020 - Current
Quality Supervisor, Military \ Quality Engineer
Orizon Aerostructures
02.2018 - 02.2020
Production Manager
Neodesha Quality Machining, Inc.
10.2017 - 02.2018
Manufacturing Engineer/Production Specialist
LMI Aerospace
01.2017 - 10.2017
Quality Lead
LMI Aerospace
01.2015 - 01.2017
Quality Control Inspector
LMI Aerospace
10.2013 - 01.2015
CNC Machine Operator
LMI Aerospace
07.2013 - 09.2013
Owner/Operator
Brothers Construction
01.2006 - 07.2013
Bachelor of Science - ASI: Production MGMT
Kansas State University