Accomplished transportation manager with a proven record in logistics coordination and safety management. Demonstrated ability to streamline operations and foster strong vendor relationships, driving timely deliveries and optimal fleet utilization.
Overview
5
5
years of professional experience
Work History
Transportation Manager
All-chem Transport LLC
Atlanta, Georgia
02.2021 - 12.2025
Managed daily transportation operations and logistics for All-chem Transport.
Implemented strategies to enhance fleet utilization and efficiency.
Communicated with vendors to ensure timely shipment of materials.
Coordinated routes and schedules for efficient delivery of chemical products.
Supervised a team of drivers, dispatchers, and customer service representatives.
Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
Coordinated with vendors for timely delivery of goods and services at competitive rates.
Directed investigations to verify and resolve customer or shipper complaints.
Investigated customer complaints related to freight damage or late deliveries.
Collaborated with team members to resolve delivery issues promptly.
Engaged customers by providing product knowledge and recommendations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.