JEFFREY CALDERON
Brooklyn,NY
Summary
15 Years of diverse experience across education, healthcare, retail, and property management - Skilled in Microsoft Word, Outlook, Excel, and data entry - Typing speed: 70+ WPM - Strong interpersonal and written communication skills - Highly detail-oriented, self-motivated, and adept at managing multiple tasks independently. Developed strong organizational and data management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician (Overnight)
Capsule Pharmacy
01.2020 - 01.2022
- - Performed administrative tasks including data entry, inventory tracking, and medication labeling
- - Communicated with patients and providers, ensuring accurate documentation and compliance
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume environment.
Property Manager
CubeSmart
01.2016 - 01.2020
- Oversaw administrative operations, including tenant file management, leasing paperwork, and maintenance scheduling
- Managed approximately 50 incoming calls, emails and faxes per day from customers.
- Handled customer service and conflict resolution professionally and efficiently
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Concierge
Four Points by Sheraton
01.2010 - 01.2016
- Managed guest inquiries, bookings, and special requests in a high-pressure hospitality environment
- Provided front desk administrative support, including logging visitor data and coordinating service schedules
- Managed incoming calls, emails and faxes per day from customers.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Education
A.S. - Business Administration
LaGuardia Community College
Long Island City, NY01.2026
High School Diploma -
Fashion Industries High School
New York, NY01.2009
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Calendar)
- Typing: 70 WPM
- Bilingual: Fluent in English and Spanish
- Workflow optimization
- Team collaboration
- Problem-solving skills
- Employee training
- Prioritization and organization
PROFESSIONAL EXPERIENCE
Substitute Paraprofessional NYC Department of Education – 2025
- Supported day-to-day classroom administration and student records tracking
- Assisted in after-school program coordination and event preparation
After-School Counselor CIS & Millennium Development – 2022–2023
- Coordinated schedules, program sign-ins, and maintained attendance records
Certification
- PMP - Project Management Professional
- CBAP - Certified Business Analysis Professional
- CISSP - Certified Information System Security Professional
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician (Overnight)
Capsule Pharmacy
01.2020 - 01.2022
Property Manager
CubeSmart
01.2016 - 01.2020
Concierge
Four Points by Sheraton
01.2010 - 01.2016
A.S. - Business Administration
LaGuardia Community College
High School Diploma -
Fashion Industries High School
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