Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOMINIQUE RUTLEDGE

Bronx,NY

Summary

Responsive team leader with strong Customer Service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and a proactive professional with good communication skills and positive attitude.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Capsule Pharmacy
12.2023 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Listen to customers questions and concerns and provide answers or responses.

Order Processing Team Supervisor

AVO
10.2019 - 02.2023
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Shipping and Receiving Coodinator

Gretchen Scott Designs
10.2015 - 07.2019
  • Responsible for the shipping and receiving of materials, tooling,supplies and products.
  • Maintain a clean a safe work environment.
  • Ensure products are labeled correctly.
  • Accurately tracks and records incoming and/or in -going shipments.
  • Use computers for various applications, such as A2000 or Magento computer systems
  • Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
  • Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.

Education

High School Diploma -

DeWitt Clinton High School
Bronx, NY

Skills

  • Teamwork
  • Problem-solving
  • Strong work ethics
  • Coordination
  • Leadership
  • Works well under pressure
  • Administration and Management
  • Customer Satisfaction
  • Multitasking
  • Computer savvy

Timeline

Pharmacy Technician

Capsule Pharmacy
12.2023 - Current

Order Processing Team Supervisor

AVO
10.2019 - 02.2023

Shipping and Receiving Coodinator

Gretchen Scott Designs
10.2015 - 07.2019

High School Diploma -

DeWitt Clinton High School

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