Jeffrey C. Belle
Tampa,Fl
Summary
Seasoned Community Association Manager bringing proven skills in negotiating, preparing and finalizing budgets. Meticulous, well-organized, and decisive field professional skilled at cultivating and deepening productive relationships with homeowners, vendors, and Board of Directors. Ready to bring knowledge and abilities to challenging role with potential for long term advancement and success.
Knowledgeable Senior Community Manager with proven track record in fostering robust community engagement and enhancing member satisfaction. Successfully implemented community initiatives that increased participation and strengthened relationships. Demonstrated excellence in communication and conflict resolution skills, contributing to seamless community operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Manager
Cove Communities – Camelot East Village
Sarasota, Fl
12.2021 - Current
- Operational Leadership
- Oversee daily community operations, ensuring alignment with company standards, policies and resident expectations.
- Supervisor and lead cross- functional teams including maintenance, lifestyles, housekeeping and courtesy patrol.
- Implement processes that improve efficiency, accountability and overall community performance.
- Financial & Budget Maintenance
- Manage annual operating budget, ensuring expenses align with financial goals and investor expectations.
- Monitor key metrics including occupancy, delinquency and net Operating Income (NOI).
- Review and code invoices accurately.
- Identify cost-saving opportunities while maintaining service quality.
- Resident Relations and Customer Experience
- Serve as the Primary point of contact for residents, resolving concerns with professionalism and urgency.
- Foster a culture of hospitality and engagement to enhance resident satisfaction and retention.
- Compliance and Risk Management
- Ensure adherence to community rules, lease agreements, and company policies.
- Manage Violation processes, documentation, and enforcement in a consistent and fair manner.
- Maintain compliance with local, state, and federal regulations.
- Capital Projects and Asset Management
- Oversee Capital improvements projects, including planning, budgeting, and execution.
- Coordinate with vendors and contractors to ensure timely and cost-effective project completion.
- Conduct regular property inspections to maintain community standards and asset value.
- Team Development and Leadership
- Recruit train and mentor team members to drive high performance and engagement.
- Conduct performance evaluations, provide coaching, and implement development plans.
- Lead by example to promote accountability, teamwork, and a positive work culture.
- Administrative and Reporting
- Prepare and present reports on financial performance, operational metrics, and community updates.
- Maintain accurate records related to resident accounts, maintenance, and compliance activities.
- Utilize property management software to track performance and streamline operations.
General Manager/Property Manager
MHC Property Management – Equity Lifestyles
North Fort Myers, FL
12.2019 - 12.2021
- Marketing
- Identify and rate the competition and completion of Market Surveys
- Develop and implement a Marketing Plan that includes, but not limited to, identifying the features, functions, and benefits of Park Model lifestyle, and measuring the marketing efforts
- Plan asset repositioning, promotions, and marketing
- Market to current customers, including organizing pro-active Resort promotion of activities
- Sales
- Understand and practice the sales process (site rental) including qualifying, demonstrating the product, overcoming objections, follow up and closing.
- Monitor customer and prospect follow up – To include referral of customers to other ELS communities if needed.
- Customer Service
- Respond accurately to questions regarding park rules and regulations.
- Enforce Park rules consistently and effectively.
- Conduct property site inspections, including but not limited to, common areas, bathrooms & showers, cottages, recreation areas, clubhouse, pool areas.
- Develop a strategy to meet and exceed resident expectations.
- Use professional communication including a proper phone and in person greeting and professional written communications
- Maintain familiarity with any active customer group and the local Chamber of Commerce, utilizing effective and professional communication
- Conduct new customer orientations.
- Demonstrate the ability to solve problems and diffuse anger, including exhibiting patience.
- Complete long term guest application and interview process professionally, consistently and in a timely manner
- Prepare lease, rental or sale agreements for guests and collect specified rents, taxes, etc. monthly or as needed.
- Plan and implement guest activities.
General Manager/Property Manager
KW Property Management and Consulting LLC
Naples, FL
04.2017 - 10.2019
- Establish budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- Assessed Financial statements and Preventative Maintenance reports to evaluate Association.
- Capital Assets. Develop targeted improvements and implement changes based on Board Approval
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands of the community
- Maintained organized, safe, clean Amenity Centers to ensure the expectations and needs of members are always met.
- Created, managed, and executed business plans and communicated company vision and objectives to motivate teams
- Maintained building systems by working with maintenance services and supervised repairs.
- Acquires and maintains current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures.
- Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
- Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to ensure that the proper service is being delivered.
- Responds to phone calls and correspondence in a timely and professional manner.
- Maintain a professional relationship with the BOD, homeowners, and vendors.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight
- Conducted inspections of property grounds, buildings, and equipment to identify maintenance concerns and direct timely repairs
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Analyzed and evaluated monthly and quarterly financial statements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Organized and participated in Coffee and Conversation meetings monthly to give residents’ opportunity to ask questions and provide forum for issues to be addressed.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
- Used strong negotiating talents to obtain reasonable fees from contractors for work on all Capital assets for the association
- Prepared specifications solicited bids and approved subcontracts for building services.
Community Association Manager
P & M Property Management
Fort Myers
07.2016 - 04.2017
- Maintain association financials through QuickBooks Pro to ensure all members are up to date on quarterly assessments. Ensure all vendors are paid in a timely manner, and to ensure all reconciliation reports from bank statements are accurate for the month ending.
- Maintaining monthly newsletter for up-to-date information for Homeowners
- Code and approve invoices/expenses related to property, and process for payment.
- Provide monthly financial reporting to boards, and update boards on status of association projects.
- Create Estoppel letters for prospective buyers looking to purchase in the community.
- Managed community relations, facilitating communication between residents and board members.
- Developed annual budgets, aligning financial planning with community goals and operational needs.
- Analyzed resident feedback to drive continuous improvement in services and programming offered.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Prepared comprehensive financial reports for board review, ensuring transparency in budgeting decisions and fiscal health of each association managed.
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
Portfolio Community Association Manager
Vision Golf Association Management
Fort Myers, FL
10.2014 - 07.2016
- Laying the foundation for developer-controlled communities to establish proper rules and regulations.
- Conducted monthly meetings with new homeowners to educate homeowners on association living.
- Created compliance procedures for new associations related to the fining process.
- Review and approve vendor contracts. Provide updates to developer based off budget expenses and quality of service.
- Assist with budget preparation and forecasts and oversee property budget throughout the year.
- Monitor and enforce the terms of all contracts, billings, reconciliations, collection of dues, and other charges in compliance with declaration
- Code and approve invoices/expenses related to property and submit for payment.
- Provide monthly financial reporting to Directors and update Directors on status of association projects.
Assistant Director of Operations
Alliant Association Management
Fort Myers, FL
02.2014 - 10.2014
- Incorporated weekly Director/ Manager meetings to discuss issues of concern with managers to ensure they meet the client’s expectations as well as their own.
- Responsible for the day-to-day operations of 2 Master Associations, 7 Condo Associations, 5 Homeowner associations, 15 onsite employees and 8 Junior managers.
- Reviewed and approved all statutory mailing with managers to ensure accuracy and professionalism.
- Work in conjunction with the Director of Operations to ensure the company’s goals and expectations are being met with each client.
Portfolio Community Association Manager
Alliant Association Management
Fort Myers, FL
03.2011 - 01.2014
- Maintaining the financial planning, with consideration of contingencies to ensure budgeting commitments are on schedule for the fiscal year.
- Coordinating Capital improvements within budgetary guidelines and ensuring work is completed within scheduled timeframe.
- Discussion and recommendation of budget forecasts to establish assessments fees for the upcoming years are minimal to none.
- Monitors and enforces the terms and conditions of all contracts, billings, reconciliation, collection of assessments in compliance with the association’s governing documents.
- Promote employee growth by reviewing and discussing the day-to-day activities of onsite staff to establish more efficient procedures and policies.
Education
Some College (No Degree) - Business Operations Management
Southern New Hampshire University
Concord, NH01-2021
Skills
- Billing and Accounting
- Vendor Management
- Building Operations
- Staff Management
- Leadership
- Budgeting
- Business Development
- Knowledge of Building codes
- Financial Reporting
- City and County Regulations
- Leasing and Sales
- Processes
- Insurance
- Team building
- Administrative
- Contract negotiation
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Administrative
- Contract negotiation
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
Accomplishments
- Planned and implemented a 770K Lake restoration special assessment to 15 sub-associations through its Master Association. All amounts due were collected within four months.
- Recipient of “Manager of the year” for outstanding performance in teamwork, leadership and client satisfaction 2025
- Second highest NOI for company four consecutive years (2021-2025), with an increase of more than 200K Annually
Affiliations
- Building Owners and Managers Association International (BOMA)
- Property Management Professionals
- Community Management Associate
- Community Associations Institute (CAI)
Certification
- Department of Business and Professional Regulation: Cam License 41483 2012- Current
- QuickBooks Pro 2016- Current
- Florida Divisions of Corporations – Notarial Certification 2016-Current
Timeline
Community Manager
Cove Communities – Camelot East Village
12.2021 - Current
General Manager/Property Manager
MHC Property Management – Equity Lifestyles
12.2019 - 12.2021
General Manager/Property Manager
KW Property Management and Consulting LLC
04.2017 - 10.2019
Community Association Manager
P & M Property Management
07.2016 - 04.2017
Portfolio Community Association Manager
Vision Golf Association Management
10.2014 - 07.2016
Assistant Director of Operations
Alliant Association Management
02.2014 - 10.2014
Portfolio Community Association Manager
Alliant Association Management
03.2011 - 01.2014
Some College (No Degree) - Business Operations Management
Southern New Hampshire University