Tennelle Turner
Reno,NV
Summary
Customer Service: Articulate,friendly, and very effective working with other people from different backgrounds and temperaments. Consistently maintain a positive attitude and enjoy helping others. Solved customer complaints in a timely manner. Proven record of success in increasing levels of responsibility. Extremely dependable in completing projects accurately and on time.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Manager
Standard Management Company
06.2022 - Current
- Manage the Leasing Office and Manage the team at the property. Coordinate property maintenance and repairs, ensuring timely completion and adherence to budget. Lease negotiations, tenant screenings, and lease renewals. Prepare monthly and weekly financial reports, including budget analysis, Delinquency reports, variance reports, Month End Reports, ect. Work closely with property owners, vendors and contractors to ensure a smooth operation of the property. Do walk throughs prior to move ins and move outs. Deal with prospects and touring of the model unit and property. Complete daily property walks to ensure the property has outstanding curb appeal. Handle any resident complaints. Check emails and voicemails. Send delinquency notices also sent delinquency notices to the attorneys for complete 30 notices. Train all employees when needed and train new employees that start with the company. Complete all deposit accountings. Process invoices on time.
Community Manager
Priderock Capital Management
02.2021 - 06.2022
- Over look 348 units. Handle make ready board. Do pre-close and month end. Set vendors up with Vendor shield. Process rent payments. Do deposit accounting’s. Handle commissions and bonuses. Process invoices. Post ads on Craigslist. Do safety meetings and inspections. And create resident events. And handle payroll and do accounting
Assistant Manager
Haley Residential
02.2020 - 02.2021
- Set time and dates for tours, answer phone calls and emails, post craigslist ads, prepare leases, do walk through, Do deposit accounting handle residents complaints, put in work orders, close out work orders, and pass out notices. Also handle make readies
Leasing Consultant
Latitude Property management
07.2019 - 01.2020
- Conduct Property Tours and highlight key features and amenities to future residents and prospects.
- Respond promptly tp rental inquiries via phone, email, or in person.
- Explain lease terms, rental rates, and property rules clearly to applicants.
- Collect rental applications and verify information.
- Coordinate move in and move out inspections.
- Maintain a positive relationship with staff, tenants and prospects.
- Create work orders
Front Desk Receptionist
Promenade On The River
01.2016 - 07.2019
- Answer incoming and make outgoing calls. Reply and send e-mails. Set up voicemails also check them. Help assist with residents needs. Help with complaints. Set appointments. Greet residents and residents family
Education
High school or equivalent -
PennFoster High School
Skills
- Assistant Manager Experience
- Organizational skills
- Property Leasing
- Fair Housing Regulations
- Management
- Event Planning
- Accounting
- Property Management
- Financial Report
- General Ledger Accounting
- Accounts Payable
- Accounting software
- Office Management
- Microsoft Office
- Marketing
- Yardi
- Front Desk
- Microsoft Outlook
- Sales
- Accounts Receivable
- Administrative Experience
- Payroll
- CRM
- Rent Cafe
- Bluemoon
- AI Brook
Certification
Driver's License
Timeline
Community Manager
Standard Management Company
06.2022 - Current
Community Manager
Priderock Capital Management
02.2021 - 06.2022
Assistant Manager
Haley Residential
02.2020 - 02.2021
Leasing Consultant
Latitude Property management
07.2019 - 01.2020
Front Desk Receptionist
Promenade On The River
01.2016 - 07.2019
High school or equivalent -
PennFoster High School