Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeffrey Cline

Warren

Summary

Dynamic General Manager with a proven track record at Menards, excelling in operations management and team leadership. Achieved significant sales growth through strategic planning and effective employee training. Cultivated strong customer relations while optimizing inventory control, fostering a culture of accountability and high performance within diverse teams.

Overview

7
7
years of professional experience

Work History

General Manager

Menards
10.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.

Department Manager

Menards
03.2020 - 10.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.

Sales Associate

Menards
05.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Newton Falls High School
Newton Falls, OH
05.2019

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Efficient multi-tasker
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • P&L management

Accomplishments

Successfully increased sales year in and year out. I was able to run a top 20 department in the company and when given a new opportunity to run a bigger department I was able to increase sales and improve my store ranking.

Timeline

General Manager

Menards
10.2023 - Current

Department Manager

Menards
03.2020 - 10.2023

Sales Associate

Menards
05.2018 - 03.2020

Newton Falls High School

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Jeffrey Cline