Jeffrey Cmehil
Whitestown,IN
Summary
Accomplished Owner/Operator at JC Trenching and Boring, adept in strategic planning and operations oversight, significantly enhancing business performance. Skilled in personnel management and operational reporting, with a proven track record of fostering customer satisfaction and executing mechanical recoveries. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Owner/Operator
JC Trenching and Boring
08.2023 - Current
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Prepared annual budgets with controls to prevent overages.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Supervisor of Operations
EAC Communications
03.2019 - 07.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
High School Diploma -
Cardinal Ritter High School
Indianapolis, IN05.2015
Skills
- Operations Oversight
- Operational Reporting
- Mechanical recoveries
- Personnel Management
- Hiring
- Strategic Planning
- Documentation And Reporting
Timeline
Owner/Operator
JC Trenching and Boring
08.2023 - Current
Supervisor of Operations
EAC Communications
03.2019 - 07.2023
High School Diploma -
Cardinal Ritter High School
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