Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Cook

Clinton Township,MI

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

21
21
years of professional experience

Work History

Insurance Agent

Primerica
10.2018 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Approached potential clients by using direct marketing mailings and phone contacts.

Mapping Technician

Listings Grabber
06.2003 - Current
  • Generated maps, graphs and charts using digital mapping techniques, computer interactive graphics, traditional drafting methods and computer or traditional scribing tools.
  • Calculated latitudes, longitudes, angles and areas used for mapmaking.
  • Communicated information through use of color, symbols and style.
  • Prepared and revised maps and charts to various scales by researching, selecting and evaluating map source data.

Education

High School Diploma -

Hazel Park High School
Hazel Park, MI
05.1987

Skills

  • Account Management
  • Customer Follow-Up
  • Lead Development
  • Client Relations
  • Leads Prospecting
  • CRM Software
  • Policy Renewals
  • Customer Service
  • Client Retention

Timeline

Insurance Agent

Primerica
10.2018 - Current

Mapping Technician

Listings Grabber
06.2003 - Current

High School Diploma -

Hazel Park High School

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Jeffrey Cook