Jeffrey Cornetti
New Kensington,PA
Summary
Dynamic professional with a proven track record in retail, excelling in customer orientation and operational excellence. Skilled in staff management and training, successfully streamlining workflows and enhancing client relationships, ensuring data accuracy and integrity. Passionate about driving sales performance and fostering team development for outstanding results.
Overview
22
22
years of professional experience
Work History
Account Coordinator
ZOLL LifeVest
Pittsburgh, Pennsylvania
11.2025 - Current
- Streamlined project workflows through effective interdepartmental communication coordination.
- Resolved client issues efficiently by collaborating with cross-functional teams.
- Managed customer inquiries, ensuring timely and accurate information delivery.
- Maintained precise client records in CRM systems to support sales activities.
- Identified and resolved discrepancies in customer accounts, updating records promptly.
- Facilitated seamless communication across departments to enhance workflow efficiency.
- Delivered detail-oriented responses to customer inquiries, ensuring clarity and timeliness.
- Updated clients on resolution progress to maintain transparency during issue resolution.
Assistant Manager of Operations
Rite Aid
Cheswick, Pennsylvania
06.2022 - 07.2025
- Executed merchandise orders to maintain optimal stock levels.
- Conducted weekly inventory counts to ensure accuracy and accountability.
- Maintained high back room standards through regular inspections.
- Implemented monthly planogram changes to enhance product organization.
- Educated team on best practices and compliance with company policies.
- Reviewed inspection reports and service tickets to prepare accurate repair invoices.
- Assessed operational strategies and recommended effective improvements.
Team Sports Lead & Footwear Guide Lead
Dick's Sporting Goods/Public Lands
Cranberry Township, Pennsylvania
05.2021 - 05.2022
- Delivered professional customer service by assessing client needs and recommending suitable footwear products.
- Built productive relationships with team members, ensuring high performance standards in sales.
- Integrated leadership responsibilities while managing multiple projects related to footwear sales.
- Applied expertise in footwear products and industry trends to elevate customer satisfaction.
- Assisted customers with inquiries and effectively promoted key merchandise items.
- Maintained store organization and cleanliness to foster an inviting shopping atmosphere.
- Enhanced customer loyalty and retention through exceptional shopping experiences.
Store Manager
Foot Locker
Pittsburgh, PA
05.2004 - 04.2021
- Led store team to deliver exceptional in-store customer experiences.
- Drove sales initiatives to achieve profit targets.
- Coached and developed team members to execute company strategies effectively.
- Managed all aspects of store operations, including recruiting, hiring, and training staff.
- Ensured compliance with company policies for POS transactions and inventory management.
- Maintained a safe and secure store environment, upholding facility standards.
- Oversaw inventory control and cash handling procedures for operational accuracy.
- Educated sales associates on product knowledge and selling techniques, enhancing customer satisfaction.
Education
Associate of Arts - Business Management
Westmoreland County Community College
Youngwood, PA2003
High School Diploma -
Kiski Area High School
Vandergrift, PA1999
Skills
- Staff management and team leadership
- Training and development
- Product knowledge and merchandising
- Inventory management
- Sales performance and goal setting
- Customer orientation
- Purchasing and planning
- Operational excellence
- Data accuracy and integrity
Accomplishments
2016 Sales Leadership Award ($138,717)
2015 Top Manager Sales Book
2015 Top Percent Gain
2015 Top Dollar Gain ($1,241,456)
2015 Sales Leadership Award ($1,241,456)
2014 Sales Leadership Award ($103,839)
2011 Coach Of The Year Award
2009 Best Accessory Sales
2008 Manager Of The Year
2008 Top Dollar Gain ($214,742)
2008 Top Percent Gain
2008 Sales Leadership Award ($214,742)
2006 Rookie Manager Of The Year
Timeline
Account Coordinator
ZOLL LifeVest
11.2025 - Current
Assistant Manager of Operations
Rite Aid
06.2022 - 07.2025
Team Sports Lead & Footwear Guide Lead
Dick's Sporting Goods/Public Lands
05.2021 - 05.2022
Store Manager
Foot Locker
05.2004 - 04.2021
Associate of Arts - Business Management
Westmoreland County Community College
High School Diploma -
Kiski Area High School