Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Khristina Drury

Tampa,United States

Summary

Dynamic Leader with a proven track record at Claire's Stores Inc., Successfully enhanced employee retention and morale through effective training and team-building initiatives, excelling in the training and development of all company processes thru out the district. A strategic thinker committed to fostering a positive work environment and driving operational excellence.

Overview

15
years of professional experience

Work History

Claires Stores Inc

Assistant District Manager in Training and Recruiting
10.2010 - Current

Job overview

  • Responsible for recruiting and hiring across all district locations.
  • Coordinated comprehensive onboarding workflows for incoming staff.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Coordinated weekly district-wide conference calls.

Education

Wharton High School
Tampa, FL

High School Diploma from General Studies
05.2010

Skills

  • Problem-solving
  • Employee relations
  • Multitasking and organization
  • Training and mentoring
  • Outstanding communication skills
  • Recruitment and hiring
  • Team building and leadership
  • Strategic thinker
  • Payroll management
  • Project management/Hiring events

Timeline

Assistant District Manager in Training and Recruiting

Claires Stores Inc
10.2010 - Current

Wharton High School

High School Diploma from General Studies