Jeffrey Cowan
Wampum,PA
Summary
Results-driven sales professional prepared to bring extensive expertise in business development and client management to your team. Adept at implementing sales strategies that drive market expansion and revenue growth. Known for fostering team collaboration and adapting to dynamic market conditions, leveraging negotiation and customer relationship skills.
Overview
30
30
years of professional experience
Work History
National Sales Executive
Gt Worldwide Logistics
Pittsburgh, Pennsylvania
01.2021 - Current
- Selling and cross selling to companies with shipping needs both nationally and internationally.
- Assessed pressure points and offered solutions to best assist customer's needs while enhancing delivery services
- Reviewed contracts, proposals, and service agreements for accuracy and compliance, ensuring alignment with client objectives
- Analyzed client documentation and operational requirements to identify optimal service solutions
- Maintained accurate records of client interactions and follow up via calls, e-mails and meetings
- Utilized HubSpot for tracking and reports
Sales and Marketing Manager
The Pittsburgh Blinds Company
Pittsburgh, Pennsylvania
01.2015 - 01.2021
- Responsible for setting up displays at three regional Costco locations
- Conducted client consultations to gather leads, validate information, and schedule appointments
- Monitored project execution using expert product knowledge
- Supervised team performance to ensure compliance with operational procedures, enhancing overall service quality
- Reviewed contracts and project documentation for compliance with company standards to mitigate risks
- Utilized online tools for measurements, pricing and accurate project details
National Account Executive
Delta Management Associates
Chelsea, MA
01.2014 - 01.2014
- Managed high-volume portfolio of accounts, achieving accurate and timely transaction processing
- Conducted financial and account analysis of delinquent accounts, enabling prompt resolution strategies
- Reviewed documentation and account histories to identify discrepancies and risk factors, ensuring compliance and reducing potential losses
- Communicated with clients to verify information and secure documentation, resolving issues efficiently
- Applied federal and institutional guidelines related to student loans and financial accounts
- Maintained confidentiality of sensitive financial and personal information
- Utilized SalesForce for scheduling calls, e-mails and meetings as well as reporting
Account Executive
Credit Management Company
Pittsburgh, Pennsylvania
01.1996 - 01.2001
- Sales of AR, billing and collections services to healthcare, financial and higher education clients
- Developed and executed strategic account plans to enhance customer satisfaction and retention
- Conducted calls, e-mails and meetings with middle and department management staff
- Negotiated contract terms with clients, ensuring alignment with company policies and objectives
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
- Maintained accurate records of calls, e-mails and meetings while utilizing ACT CRM
Education
Bachelor of Science - Business Administration And Management
Pennsylvania State University
Erie, PennsylvaniaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Attention to detail
Accomplishments
- 2023 Highest Revenue and Profit Sale in Company History at GT Worldwide Logistics
Timeline
National Sales Executive
Gt Worldwide Logistics
01.2021 - Current
Sales and Marketing Manager
The Pittsburgh Blinds Company
01.2015 - 01.2021
National Account Executive
Delta Management Associates
01.2014 - 01.2014
Account Executive
Credit Management Company
01.1996 - 01.2001
Bachelor of Science - Business Administration And Management
Pennsylvania State University